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How to remove wireless network cached credentials

This document discusses how to remove wireless network cached credentials

Wireless - Remove Cached Credentials


This article explains how to remove your cached UWGB username and password for connecting to the wireless network on a computer or mobile device.

The easiest way to disable your credentials from an authenticated device is to change your UWGB account password. Device credentials will not immediately be removed from the network, but will remain until the next time the client authenticates, which may be up to 8 hours later. If there is a need to immediately remove a particular device from the network after having changed your password, follow the instructions below.

 

 

Windows XP

Removing UWGB Wireless from the preferred list will remove the credentials as well, but the connection will then need to be re-created. For more details about how to remove cached 802.1X wireless credentials from a Windows XP machine, please see http://support.microsoft.com/kb/823731.

Windows Vista

  1. Click Start, and then click Connect To.

  2. Right-click on UWGB Wireless.

  3. Select Properties from the pop-up menu that appears.

  4. Remove the check mark from the box labeled, "Cache user information for subsequent connections to the network. "

  5. Click OK.

Windows 7

  1. In the system tray on the bottom right of your screen, click on the Network and Sharing Center icon.

  2. Right-click on UWGB Wireless.

  3. Select Properties from the pop-up menu that appears.

  4. Remove the check mark from the box labeled, "Remember my credentials for this connection each time I'm logged on."

  5. Click OK.

Windows 8

  1. In the system tray on the bottom right of your screen, click on the Singnal Bars icon.

  2. Right-click on UWGB Wireless.

  3. Select Forget this network from the pop-up menu that appears.

OS X 10.6.x (Snow Leopard)

  1. Open System Preferences.

  2. Click on the Network icon which is located in the row called Internet and Wireless.

  3. Make sure you have selected Airport in the menu on the left hand side.

  4. Click on the Advanced button which is located in the bottom right hand corner.

  5. Click on 802.1X in the top selection bar.

  6. Under User Profiles, select UWGB Wireless Profile.

  7. Select the "-" (minus) button. The UWGB Wireless Profile profile should disappear from the list.

  8. Click on AirPort in the top selection bar.

  9. Under User Profiles, select the UWGB Profile and delete it by clicking the "-" (minus) button.

  10. Click OK and Apply.

  11. Open Applications, Utilities and open Keychain Access

  12. Make sure you have the login keychain selected on the left hand side.

  13. Locate listing for Network password WPA: UWGB Wireless, or WPA: eduroam, and press the Delete key. Confirm the deletion by clicking OK.

NOTE: Snow Leopard will remain connected to UWGB Wireless even after the user profile is removed. To immediately disconnect, click Disconnect.

Make sure that IP v6 is disabled if you are still having problems connecting to the wireless after you have gone through all these procedures.

OS X 10.5.x (Leopard)

  1. Open System Preferences.

  2. Click on the Network icon which is located in the row called Internet and Wireless.

  3. Make sure you have selected Airport in the menu on the left hand side.

  4. Click on the Advanced button which is located in the bottom right hand corner.

  5. Click on 802.1X in the top selection bar.

  6. Under User Profiles, select UWGB Wireless Profile.

  7. Select the - button. The UWGB Wireless Profile profile should disappear from the list.

  8. Click on Airport in the top selection bar.

  9. Under Preferred Networks, select UWGB Wireless.

  10. Select the – button. The UWGB Wireless network should disappear from the list.

  11. Click OK and Apply.

  12. Open Applications, Utilities and open Keychain Access

  13. Make sure you have the login keychain selected on the left hand side.

  14. Locate listing for Network password UWGB Wireless Profile and press the Delete key. Confirm the deletion by clicking OK.

NOTE: Leopard will remain connected to UWGB Wireless even after the user profile is removed. To immediately disconnect, turn the Airport off and then back on again. For additional detail concerning 802.1X on Mac OS X 10.5, please see http://support.apple.com/kb/HT3326 For advanced users and/or those support professionals managing labs or shared machines, the optional, custom use of login window or system profiles may be preferred.

Make sure that IP v6 is disabled if you are still having problems connecting to the wireless after you have gone through all these procedures.

Android and iOS devices

You have to remove the connection on Android or iOS devices. On either an Android or iOS device, click on the UWGB Wireless network and then click Forget it.




Keywords: wireless, cached, credentials   Doc ID: 24407
Owner: Kevin B.Group: UW Green Bay
Created: 2012-05-18 14:36 CSTUpdated: 2014-08-26 08:10 CST
Sites: UW Green Bay