Topics Map > Documents Tab
KB User's Guide - Documents Tab - Restoring a deleted document
Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.
Restoring a deleted document
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Open the KB Admin Tools and click on the Documents tab.
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Click on the Trash link on the left navigation bar on the Documents tab. This will display a list of deleted documents. If the Trash link is grayed out, this means that you do not have "Publish" rights. Contact your Group KB Admin.
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Click the Edit button beside the document you want to restore.
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Open the status dropdown next to the "Save Draft" button and choose Revert to draft. This will change the document status from the "Trash" to "Draft".
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Make any additional changes that may be needed, and use the status dropdown to further manage the status as appropriate.
By setting a new status, the KB document should now be restored and accessible via the normal methods.