Authors
A KB user who may edit documents. Authors may or may not be able to publish documents and all follow their KB Group's agreed upon document workflow.
Document capture
Document capture is any one of several processes used to convert a physical document to another format, typically a digital representation.
Document Review Mode
Click on the Title of a document in any queue: Active, In Review, In Progress, Inactive and/or Trash to see its content in read-only mode.