KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.

• Group: KB User's Guide
• Views this week: 137
• Total views: 30849

ID: 20674

KB User's Guide - Settings Tab - Site Footers

This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.

• Group: KB User's Guide
• Views this week: 84
• Total views: 2194

ID: 131542

KB User's Guide - Settings Tab - Banner Alerts

This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.

• Group: KB User's Guide
• Views this week: 122
• Total views: 28106

ID: 18963

KB Users Guide - Settings Tab - Creating a Site Map Menu Based on Topics

This document will show you how to create a site-map style topic navigation menu for your Live KB Site(s). This menu will display your highest-level topics, which once clicked, will direct the user to a page with links to sub-topics and their ...

• Group: KB User's Guide
• Views this week: 66
• Total views: 41448

ID: 64418

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

This document describes the editing process in group spaces where review comments are optional.

• Group: KB User's Guide
• Views this week: 46
• Total views: 27708

ID: 132

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

This document describes the steps authors need to take when their KB group requires review comments to edit documents.

• Group: KB User's Guide
• Views this week: 61
• Total views: 25969

ID: 105

My KB Group Space: A First Look

Please review this very high level document which paints the KB in very broad strokes.

• Group: KB User's Guide
• Views this week: 74
• Total views: 22064

ID: 36806

KB User's Guide - General Info - How to Create Accessible Documents

This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.

• Group: KB User's Guide
• Views this week: 162
• Total views: 11479

ID: 112389

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.

• Group: KB User's Guide
• Views this week: 128
• Total views: 29357

ID: 11800

KB User's Guide - Documents Tab - Quick Edit Buttons

The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...

• Group: KB User's Guide
• Views this week: 50
• Total views: 26583

ID: 24428

KB User's Guide - Users Tab - Remove User from the System

This document explains the behavior of the Remove User from the System button on the Users tab in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 116
• Total views: 24939

ID: 15207

KB User's Guide - Advanced HTML - Decision Tree

This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.

• Group: KB User's Guide
• Views this week: 92
• Total views: 42054

ID: 66704

KB User's Guide - Documents Tab - Editing an Existing Doc

This document explains how to edit published (i.e., Active) or draft (i.e., In Progress, In Review, or Inactive) documents.

• Group: KB User's Guide
• Views this week: 114
• Total views: 31323

ID: 5252

KB User's Guide - Stats Tab - Document Views by User

Should there be an occasion where KB admins need to know which of their group members has viewed a document in their internal KB site, the Document Views by User function will prove most useful. This document will show you how to use the filters to ...

• Group: KB User's Guide
• Views this week: 48
• Total views: 25298

ID: 22314

KB User's Guide - Stats Tab - Docs by Helpfulness Link and Scores

This document describes how to view helpfulness score logs in the KB Admin Tools, as well as how to reset/purge these scores for documents on your KB site

• Group: KB User's Guide
• Views this week: 119
• Total views: 27923

ID: 24410

KB User's Guide - Using Manifest to Authorize Users for the KB

This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.

• Group: KB User's Guide
• Views this week: 102
• Total views: 12789

ID: 110558

KB Author Training - Body Field - Using the TinyMCE Editor

This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...

• Group: KB User's Guide
• Views this week: 165
• Total views: 37793

ID: 23349

KB Author Training - Editing an Existing Document

This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.

• Group: KB User's Guide
• Views this week: 128
• Total views: 37528

ID: 23215

KB User's Guide - Documents Tab - Default Keywords

This document explains how to create default keywords that both authors and admins can apply to each document.

• Group: KB User's Guide
• Views this week: 129
• Total views: 26609

ID: 5343

KB User's Guide - Documents Tab - Changing a Document's Status to "Deleted"

Sometimes you may want to delete a document that is no longer necessary or that was created in error. Before moving forward, please consider the document retention policies of your KB Group and that of your institution.

• Group: KB User's Guide
• Views this week: 125
• Total views: 30964

ID: 5724