KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - How to Create and Publish a Document

Last updated on 2024-01-24

This document explains how to create a new document using the KB Admin Tools.

Group: KB User's Guide
Views this week: 147
Total views: 51924

ID: 5235

KB User's Guide - Assessment Tab - Existing Questions

Last updated on 2023-07-13

From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.

Group: KB User's Guide
Views this week: 61
Total views: 27198

ID: 27228

KB User's Guide - API - Articles

Last updated on 2024-05-10

This document provides information in the Articles API for the KnowledgeBase.

Group: KB User's Guide
Views this week: 101
Total views: 29747

ID: 69510

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2024-05-06

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

Group: KB User's Guide
Views this week: 150
Total views: 51283

ID: 8537

KB User's Guide - Settings Tab - Notification Settings

Last updated on 2024-03-25

The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.

Group: KB User's Guide
Views this week: 78
Total views: 30684

ID: 6279

KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics

Last updated on 2024-03-05

A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...

Group: KB User's Guide
Views this week: 130
Total views: 43614

ID: 5344

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05

This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...

Group: KB User's Guide
Views this week: 134
Total views: 46798

ID: 5338

KB User's Guide - Documents Tab - Validation Tools

Last updated on 2023-10-02

This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.

Group: KB User's Guide
Views this week: 53
Total views: 28685

ID: 5241

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

Last updated on 2023-09-11

This document describes the editing process in group spaces where review comments are optional.

Group: KB User's Guide
Views this week: 49
Total views: 27620

ID: 132

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

Last updated on 2023-09-11

This document describes the steps authors need to take when their KB group requires review comments to edit documents.

Group: KB User's Guide
Views this week: 80
Total views: 25835

ID: 105

My KB Group Space: A First Look

Last updated on 2023-09-06

Please review this very high level document which paints the KB in very broad strokes.

Group: KB User's Guide
Views this week: 67
Total views: 21941

ID: 36806

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

Last updated on 2023-08-25

This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.

Group: KB User's Guide
Views this week: 86
Total views: 29149

ID: 11800

KB User's Guide - Topics - The Batch Topic Assignment Tool

Last updated on 2023-08-11

This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...

Group: KB User's Guide
Views this week: 61
Total views: 65705

ID: 22118