Results: 1-20 of 28

KB User's Guide - Documents Tab - Review Mode Button Descriptions

Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.
  • Group: KB User's Guide
  • Views this week: 88
  • Total views: 23446
ID: 19000

KB User's Guide - Users Tab - Batch Transfer Document Ownership

Last updated on 2024-03-05
This document explains how to transfer document ownership from one user to another via the Users tab.
  • Group: KB User's Guide
  • Views this week: 73
  • Total views: 28239
ID: 15193

KB User's Guide - Users Tab - User Access Groups and Limited Access Groups

Last updated on 2024-03-05
This document describes how to set up and use User Access Groups and Limited Access Groups.
  • Group: KB User's Guide
  • Views this week: 97
  • Total views: 37601
ID: 6691

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...
  • Group: KB User's Guide
  • Views this week: 134
  • Total views: 46798
ID: 5338

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

Last updated on 2024-02-14
This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.
  • Group: KB User's Guide
  • Views this week: 64
  • Total views: 18383
ID: 92831

KB User Guide - FAQ

Last updated on 2024-01-31
This document addresses many frequently asked questions.
  • Group: KB User's Guide
  • Views this week: 102
  • Total views: 40204
ID: 6888

KB User's Guide - Assessment Tab - New Question

Last updated on 2023-12-12
This document will show you how to create a new Question for use with the Assessment Module.
  • Group: KB User's Guide
  • Views this week: 88
  • Total views: 30526
ID: 43456

TinyMCE Editor Transition - Frequently Asked Questions (FAQ)

Last updated on 2023-10-18
The KB Admin Tools is transitioning away from the Classic editor to the TinyMCE editor. This document outlines common questions about the transition and timeline.
  • Group: KB User's Guide
  • Views this week: 138
  • Total views: 6208
ID: 121909

KB User's Guide - Assessment Tab - Summary

Last updated on 2023-10-09
The Assessment tab allows you to deliver simple, multiple-choice quizzes, surveys and reviews to trainees or students who have access to your Internal KB Site. These Assessments are primarily intended to assess knowledge prior to classes or exams. ...
  • Group: KB User's Guide
  • Views this week: 58
  • Total views: 24243
ID: 45807

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

Last updated on 2023-09-19
The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.
  • Group: KB User's Guide
  • Views this week: 93
  • Total views: 30636
ID: 20674

KB User's Guide - Topics - The Batch Topic Assignment Tool

Last updated on 2023-08-11
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 65705
ID: 22118

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-08-08
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 161
  • Total views: 4881
ID: 129206

KB User's Guide - Assessment Tab - Quiz/Survey Results

Last updated on 2023-07-24
The Results screen allows you to see which of your users has completed.
  • Group: KB User's Guide
  • Views this week: 65
  • Total views: 31057
ID: 43459

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 116
  • Total views: 39449
ID: 29768

KB User's Guide - Assessment Tab - Existing Questions

Last updated on 2023-07-13
From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 27198
ID: 27228

KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links

Last updated on 2023-06-27
This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.
  • Group: KB User's Guide
  • Views this week: 74
  • Total views: 26585
ID: 25234

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2023-06-12
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 95
  • Total views: 33752
ID: 5251

KB User's Guide - Documents Tab - The "Save As..." Button

Last updated on 2023-06-06
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand NEW document, no matter the status of the original document. The Save As... button is located at the top of a document as well as underneath ...
  • Group: KB User's Guide
  • Views this week: 52
  • Total views: 23771
ID: 5975

KB User's Guide - Documents Tab - Audiences

Last updated on 2023-06-01
Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...
  • Group: KB User's Guide
  • Views this week: 113
  • Total views: 29906
ID: 36845

KB User's Guide - Assessments - View Assessments on the Live Internal Site

Last updated on 2023-06-01
This doc will show you the url to refer those who want to take a Quiz/ Survey on your Live Internal Site. You may also create a side module on your Live site and direct your users to your Quiz Surveys.
  • Group: KB User's Guide
  • Views this week: 67
  • Total views: 17828
ID: 61093
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