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KB User's Guide - Settings Tab - Google Analytics
Last updated on 2024-03-01
Tracking the use of your Knowledge Base space is important to knowing what your users are accessing and to be aware of top documents and site visitor behaviors. This document will walk you through the process of setting up the analytics within your ...- Group: KB User's Guide
- Views this week: 404
- Total views: 28364
TinyMCE Editor Transition - Frequently Asked Questions (FAQ)
Last updated on 2023-10-18
The KB Admin Tools is transitioning away from the Classic editor to the TinyMCE editor. This document outlines common questions about the transition and timeline.- Group: KB User's Guide
- Views this week: 138
- Total views: 6208
KB User's Guide - Advanced HTML - Decision Tree
Last updated on 2023-08-21
This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.- Group: KB User's Guide
- Views this week: 82
- Total views: 41857
KB User's Guide - Documents Tab - Embedding Video
Last updated on 2022-07-05
This document provides information on how videos can be embedded within your KB documents.- Group: KB User's Guide
- Views this week: 78
- Total views: 35416
KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools
Last updated on 2022-03-08
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.- Group: KB Process
- Views this week: 46
- Total views: 5850
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UW-Madison Unified KnowledgeBase (predicted 24 matches)