KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page
Last updated on 2023-11-20
This document explains how to access and use the templates you have created from the "Create a Doc from..." page.- Group: KB User's Guide
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KB User's Guide - Documents Tab - The "Save As..." Button
Last updated on 2023-06-06
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand NEW document, no matter the status of the original document. The Save As... button is located at the top of a document as well as underneath ...- Group: KB User's Guide
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KB User's Guide - Settings Tab - Site Footers
Last updated on 2023-09-19
This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.- Group: KB User's Guide
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KB User's Guide - Documents Tab - Where To Place <link> Tags
Last updated on 2021-11-29
The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...- Group: KB User's Guide
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KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools
Last updated on 2022-03-08
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.- Group: KB Process
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