KnowledgeBase User's Guide Search Results

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 89
• Total views: 39113

ID: 13301

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 68
• Total views: 4309

ID: 127188

KB User's Guide - API - Available APIs

This document outlines all of the currently available APIs for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 83
• Total views: 26764

ID: 71945

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 111
• Total views: 861

ID: 135986

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 144
• Total views: 29992

ID: 36826

KB User's Guide - Documents Tab - Audiences

Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...

• Group: KB User's Guide
• Views this week: 113
• Total views: 29906

ID: 36845

KB Users Guide - Documents Tab - "Recycle a Doc"

Over time, your KB Admin may Purge documents in the Trash queue for recycling. This document will tell you how those with or without Publish rights may recycle a document,

• Group: KB User's Guide
• Views this week: 85
• Total views: 23995

ID: 31877

KB User's Guide - API - Site Banners

This document provides information for the Site Banners API for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 109
• Total views: 20051

ID: 86187

KB User's Guide - API - News

This document provides information in the News API for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 97
• Total views: 25039

ID: 71428

KB User's Guide - API - Articles

This document provides information in the Articles API for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 101
• Total views: 29747

ID: 69510

KB User's Guide - Settings Tab - Group Spaces Screen

There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.

• Group: KB User's Guide
• Views this week: 71
• Total views: 26112

ID: 18597

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 150
• Total views: 51283

ID: 8537

KB User's Guide - API - Setting Up an Internal API Account [Campus login required]

This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.

• Group: KB User's Guide
• Views this week: 0
• Total views: 18200

ID: 92052

KB User's Guide - Training - Basic Administrator Training

New KB Admins can use this document as a point of departure to begin building their KB sites.

• Group: KB User's Guide
• Views this week: 76
• Total views: 24267

ID: 15358

KB User's Guide - Documents Tab - Basic HTML Commands

This document provides basic HTML commands that are needed for creating KnowledgeBase documents.

• Group: KB User's Guide
• Views this week: 97
• Total views: 42527

ID: 3469

KB User's Guide - Users Tab - Batch Transfer Document Ownership

This document explains how to transfer document ownership from one user to another via the Users tab.

• Group: KB User's Guide
• Views this week: 73
• Total views: 28239

ID: 15193

KB User's Guide - Documents Tab - Document Flow Chart

This flow chart is intended to give a quick overview of the process of creating, sharing, reviewing and editing KB documents.

• Group: KB User's Guide
• Views this week: 121
• Total views: 45014

ID: 8531

KB User's Guide - Topics Tab - Displaying the Meta-Description of a Topic In Search Results

On this page, we describe how to associate a document with a topic, so that when a user selects the topic from the dropdown list on the live site, the content of that "super doc" will be displayed above the list of search results.

• Group: KB User's Guide
• Views this week: 89
• Total views: 29078

ID: 6275

KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics

A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...

• Group: KB User's Guide
• Views this week: 130
• Total views: 43614

ID: 5344

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Learn how to use a custom layout to change the look and feel of your site’s homepage.

• Group: KB User's Guide
• Views this week: 178
• Total views: 4223

ID: 124321