KB User's Guide - Explanation of User Types and Access Levels
Last updated on 2021-12-17
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.- Group: KB User's Guide
- Views this week: 144
- Total views: 29992
KB User's Guide - Settings Tab - CSS for Full View
Last updated on 2023-07-10
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 138
- Total views: 27365
KB User's Guide - Settings Tab - Content Modules
Last updated on 2024-03-05
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...- Group: KB User's Guide
- Views this week: 119
- Total views: 65802
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2023-12-18
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 75
- Total views: 32169
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 141
- Total views: 36793
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2023-08-28
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 63
- Total views: 10996
KB User's Guide - Settings Tab - Menus
Last updated on 2023-08-24
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.- Group: KB User's Guide
- Views this week: 177
- Total views: 63102
KB User's Guide - General Info - XML (RSS) Display Options
Last updated on 2023-08-11
The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...- Group: KB User's Guide
- Views this week: 104
- Total views: 39533
KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links
Last updated on 2023-06-27
This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.- Group: KB User's Guide
- Views this week: 75
- Total views: 26586
KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)
Last updated on 2022-07-20
Description of HTML editor buttons in KB Admin Tools- Group: KB User's Guide
- Views this week: 95
- Total views: 143927
KB User's Guide - Settings Tab - Customize your site layout and appearance
Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 110
- Total views: 5215
KB User's Guide - Documents Tab - KB Custom Class Names
Last updated on 2022-12-08
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...- Group: KB User's Guide
- Views this week: 86
- Total views: 22289
KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)
Last updated on 2022-05-25
This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...- Group: KB User's Guide
- Views this week: 77
- Total views: 25174
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