KB User's Guide - Documents Tab - Batch Access Change
Last updated on 2023-04-21
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.- Group: KB User's Guide
- Views this week: 67
- Total views: 11415
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2023-04-21
This document will show KB Admins how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 60
- Total views: 31301
KB User's Guide - Documents Tab - Using the KB Link Doc Feature
Last updated on 2023-01-30
The KB Link Doc feature allows you to link to easily link to another KB document. This document explains how the KB Link Doc feature works and how to add use it in your own documents.- Group: KB User's Guide
- Views this week: 72
- Total views: 8732
KB User's Guide - Documents Tab - Batch Update
Last updated on 2021-08-05
This document will show KB Admins how to efficiently update documents. The Batch Update Tool options include all fields in the document editor not related to document access.- Group: KB User's Guide
- Views this week: 101
- Total views: 12626
KB User's Guide - General Info - KB Features
Last updated on 2024-03-05
An introduction to the features of the KnowledgeBase.- Group: KB User's Guide
- Views this week: 79
- Total views: 25273
KB User's Guide - General Info - Overview of Roles and Responsibilities
Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...- Group: KB User's Guide
- Views this week: 101
- Total views: 34011
KB User's Guide - Documents Tab - Import & Export
Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...- Group: KB User's Guide
- Views this week: 94
- Total views: 31994
KB User's Guide - News Tab - Summary
Last updated on 2021-09-25
News articles are posted on the KB sites to inform users and staff of product or service changes, operational changes, and outages.- Group: KB User's Guide
- Views this week: 79
- Total views: 25480
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