KnowledgeBase User's Guide Search Results

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

Group: KB User's Guide
Views this week: 89
Total views: 39113

ID: 13301

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

Group: KB User's Guide
Views this week: 68
Total views: 4309

ID: 127188

KB User's Guide - API - Available APIs

Last updated on 2024-04-15

This document outlines all of the currently available APIs for the KnowledgeBase.

Group: KB User's Guide
Views this week: 83
Total views: 26764

ID: 71945

KB Author Training - Title, Keywords, and Summary Fields

Last updated on 2023-10-16

This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...

Group: KB User's Guide
Views this week: 111
Total views: 33380

ID: 23189

KB Author Training - Body Field - Using the TinyMCE Editor

Last updated on 2023-08-17

This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...

Group: KB User's Guide
Views this week: 159
Total views: 37495

ID: 23349

KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics

Last updated on 2024-03-05

A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...

Group: KB User's Guide
Views this week: 130
Total views: 43614

ID: 5344

KB User's Guide - Users Tab - User Access Groups and Limited Access Groups

Last updated on 2024-03-05

This document describes how to set up and use User Access Groups and Limited Access Groups.

Group: KB User's Guide
Views this week: 97
Total views: 37601

ID: 6691

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05

This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...

Group: KB User's Guide
Views this week: 134
Total views: 46798

ID: 5338

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Last updated on 2024-03-01

Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.

Group: KB User's Guide
Views this week: 92
Total views: 26707

ID: 15355

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

Group: KB User's Guide
Views this week: 510
Total views: 128268

ID: 5238

KB User's Guide - Documents Tab - Deactivate or Delete a Template

Last updated on 2024-02-14

The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.

Group: KB User's Guide
Views this week: 73
Total views: 23423

ID: 74653

KB User's Guide - Documents Tab - How To View Revision History

Last updated on 2024-02-14

This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.

Group: KB User's Guide
Views this week: 82
Total views: 31228

ID: 6534

KB User's Guide - Documents Tab - Import & Export

Last updated on 2024-02-14

The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...

Group: KB User's Guide
Views this week: 94
Total views: 31994

ID: 5249

KB User's Guide - Documents Tab - How to Create and Publish a Document

Last updated on 2024-01-24

This document explains how to create a new document using the KB Admin Tools.

Group: KB User's Guide
Views this week: 147
Total views: 51924

ID: 5235

KB User's Guide - Settings Tab - Searching / Sorting Options

Last updated on 2023-12-18

KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.

Group: KB User's Guide
Views this week: 75
Total views: 32169

ID: 5342

KB User's Guide - Documents Tab - Edit a Template

Last updated on 2023-11-20

The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.

Group: KB User's Guide
Views this week: 71
Total views: 23605

ID: 36761

KB User's Guide - Documents Tab - Creating and Using Templates

Last updated on 2023-11-20

The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...

Group: KB User's Guide
Views this week: 127
Total views: 37945

ID: 14044