KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Overview of Fields in Document editor

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

• Group: KB User's Guide
• Views this week: 511
• Total views: 128269

ID: 5238

KB User's Guide - Migrating from Confluence Wiki to the KB

This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.

• Group: KB User's Guide
• Views this week: 89
• Total views: 4416

ID: 123849

KB User's Guide - Document Expiration

This document provides a broad overview of the document expiration process and what happens when a document expires.

• Group: KB User's Guide
• Views this week: 60
• Total views: 4694

ID: 122419

KB User's Guide - Assessment Tab - Quiz/Survey Modules

This document will walk you through the steps to create a Quiz/Survey Module in the Assessment tab.

• Group: KB User's Guide
• Views this week: 76
• Total views: 30492

ID: 44283

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Learn how to use a custom layout to change the look and feel of your site’s homepage.

• Group: KB User's Guide
• Views this week: 179
• Total views: 4224

ID: 124321

KB User's Guide - Settings Tab - Customize your site layout and appearance

This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 110
• Total views: 5215

ID: 123954

KB User's Guide - Advanced HTML - Create a list of featured links

Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.

• Group: KB User's Guide
• Views this week: 112
• Total views: 4349

ID: 124322

KB User Guide - FAQ

This document addresses many frequently asked questions.

• Group: KB User's Guide
• Views this week: 103
• Total views: 40205

ID: 6888

KB Author Training - Creating a New Document

This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...

• Group: KB User's Guide
• Views this week: 145
• Total views: 42114

ID: 23149

KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels

This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.

• Group: KB User's Guide
• Views this week: 222
• Total views: 29407

ID: 73277

KB User's Guide - Documents Tab - Editing a Shared Document

This document describes how the document edit screen will appear when you edit a document that has been shared by another group.

• Group: KB User's Guide
• Views this week: 56
• Total views: 2317

ID: 130402

KB Author Training - Body Field - Using the TinyMCE Editor

This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...

• Group: KB User's Guide
• Views this week: 159
• Total views: 37495

ID: 23349

KB User's Guide - Documents Tab - Changing a Document's Status to "Deleted"

Sometimes you may want to delete a document that is no longer necessary or that was created in error. Before moving forward, please consider the document retention policies of your KB Group and that of your institution.

• Group: KB User's Guide
• Views this week: 114
• Total views: 30751

ID: 5724

KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL

This document will show you how to efficiently reference a collection of documents with a single URL.

• Group: KB User's Guide
• Views this week: 62
• Total views: 32265

ID: 36926

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

This document details the functionality available when viewing a document in read-only mode.

• Group: KB User's Guide
• Views this week: 96
• Total views: 33753

ID: 5251

KB User's Guide - News Tab - News Creating/ Editing Form Fields

This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...

• Group: KB User's Guide
• Views this week: 98
• Total views: 33412

ID: 5270

KB User's Guide - Documents Tab - Expired Documents

This document will discuss the Expired document page in the Documents tab.

• Group: KB User's Guide
• Views this week: 111
• Total views: 38947

ID: 15019

KB User's Guide - News Tab - Post a News Item

This document explains how to create a new "News Item"

• Group: KB User's Guide
• Views this week: 76
• Total views: 29275

ID: 5271

KB User's Guide - Assessment Tab - Dropbox

This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.

• Group: KB User's Guide
• Views this week: 67
• Total views: 11003

ID: 6272

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.

• Group: KB User's Guide
• Views this week: 67
• Total views: 27148

ID: 52086