KB User's Guide - News Tab - Editing News Items
Last updated on 2022-10-27
This document explains how to edit an already exsiting news item.- Group: KB User's Guide
- Views this week: 68
- Total views: 26627
KB User's Guide - News Tab - Viewing News Items
Last updated on 2023-10-16
This document explains how to view News items in the KB Admin Tools and on your live site(s).- Group: KB User's Guide
- Views this week: 59
- Total views: 27356
KB User's Guide - News Tab - Searching for News Items
Last updated on 2023-06-16
This document explains how to search within KB Admin Tools for posted news items.- Group: KB User's Guide
- Views this week: 63
- Total views: 27077
KB User's Guide - News Tab - News Creating/ Editing Form Fields
Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...- Group: KB User's Guide
- Views this week: 98
- Total views: 33412
KB User's Guide - News Tab - Post a News Item
Last updated on 2023-05-26
This document explains how to create a new "News Item"- Group: KB User's Guide
- Views this week: 75
- Total views: 29274
KB User's Guide - News Tab - News Item Status
Last updated on 2023-06-30
This document defines the different states of a News item.- Group: KB User's Guide
- Views this week: 52
- Total views: 25883
KB User's Guide - Users Tab - Transfer News Ownership Button
Last updated on 2023-08-08
This document explains the behavior Transfer News Ownership button.- Group: KB User's Guide
- Views this week: 80
- Total views: 25359
KB User's Guide - News Tab - Summary
Last updated on 2021-09-25
News articles are posted on the KB sites to inform users and staff of product or service changes, operational changes, and outages.- Group: KB User's Guide
- Views this week: 79
- Total views: 25480
KB User's Guide - Users Tab - Adding a User
Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...- Group: KB User's Guide
- Views this week: 134
- Total views: 46798
KB User's Guide - API - News
Last updated on 2024-05-10
This document provides information in the News API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 98
- Total views: 25040
KB User's Guide - Training - Basic Administrator Training
Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.- Group: KB User's Guide
- Views this week: 76
- Total views: 24267
KB User's Guide - Settings Tab - Content Modules
Last updated on 2024-03-05
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...- Group: KB User's Guide
- Views this week: 119
- Total views: 65802
KB User's Guide - General Info - XML (RSS) Display Options
Last updated on 2023-08-11
The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...- Group: KB User's Guide
- Views this week: 104
- Total views: 39533
KB User's Guide - Users Tab - Viewing, Modifying and Deleting Users
Last updated on 2023-06-01
This document explains how to modify users in the KB Admin Tools, and what to do if a user needs to be removed.- Group: KB User's Guide
- Views this week: 103
- Total views: 29554
KB User's Guide - Documents Tab - KB Custom Class Names
Last updated on 2022-12-08
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...- Group: KB User's Guide
- Views this week: 86
- Total views: 22289
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