KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 149
• Total views: 51282

ID: 8537

KB User's Guide - Topics - The Batch Topic Assignment Tool

This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...

• Group: KB User's Guide
• Views this week: 60
• Total views: 65704

ID: 22118

KB User's Guide - Documents Tab - Why are some links on the left grayed out?

Access to some features is limited by Publish rights setting on the Users tab.

• Group: KB User's Guide
• Views this week: 51
• Total views: 26906

ID: 20601

KB User's Guide - Users Tab - Batch Transfer Document Ownership

This document explains how to transfer document ownership from one user to another via the Users tab.

• Group: KB User's Guide
• Views this week: 73
• Total views: 28239

ID: 15193

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.

• Group: KB User's Guide
• Views this week: 64
• Total views: 18383

ID: 92831

KB User's Guide - Documents Tab - Editing a Shared Document

This document describes how the document edit screen will appear when you edit a document that has been shared by another group.

• Group: KB User's Guide
• Views this week: 56
• Total views: 2317

ID: 130402

KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)

The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344

• Group: KB User's Guide
• Views this week: 52
• Total views: 43199

ID: 5212

KB User's Guide - Documents Tab - Batch Transfer

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

• Group: KB User's Guide
• Views this week: 116
• Total views: 39449

ID: 29768

KB User's Guide - Document Expiration

This document provides a broad overview of the document expiration process and what happens when a document expires.

• Group: KB User's Guide
• Views this week: 58
• Total views: 4692

ID: 122419

KB User's Guide - Contact the KB Team

The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..

• Group: KB User's Guide
• Views this week: 44
• Total views: 10395

ID: 113672

KB User's Guide - Documents Tab - Add a Border to All Images on Page

This document provides a simple CSS rule you can include on any KB document to add a light grey border to all images within the document body.

• Group: KB User's Guide
• Views this week: 52
• Total views: 22083

ID: 69613

KB User's Guide - News Tab - News Creating/ Editing Form Fields

This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...

• Group: KB User's Guide
• Views this week: 98
• Total views: 33412

ID: 5270

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.

• Group: KB User's Guide
• Views this week: 66
• Total views: 27147

ID: 52086