KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Uploading Images and Other Attachments

Last updated on 2024-02-01

Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).

Group: KB User's Guide
Views this week: 120
Total views: 47081

ID: 5722

KB User's Guide - Users Tab - User Access Groups and Limited Access Groups

Last updated on 2024-03-05

This document describes how to set up and use User Access Groups and Limited Access Groups.

Group: KB User's Guide
Views this week: 97
Total views: 37601

ID: 6691

KB User's Guide - Documents Tab - Customizing Search Filters and Table Columns

Last updated on 2023-02-17

This document explains how to customize and save search filters and display columns when browsing and searching for documents in the KB Admin Tools.

Group: KB User's Guide
Views this week: 65
Total views: 27005

ID: 18719

KB User's Guide - Advanced HTML - Decision Tree

Last updated on 2023-08-21

This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.

Group: KB User's Guide
Views this week: 83
Total views: 41858

ID: 66704

KB User's Guide - Users Tab - Viewing, Modifying and Deleting Users

Last updated on 2023-06-01

This document explains how to modify users in the KB Admin Tools, and what to do if a user needs to be removed.

Group: KB User's Guide
Views this week: 103
Total views: 29554

ID: 5340

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