KB User's Guide - Documents Tab - Overview of Fields in Document editor
Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.- Group: KB User's Guide
- Views this week: 510
- Total views: 128268
KB Author Training - Title, Keywords, and Summary Fields
Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...- Group: KB User's Guide
- Views this week: 111
- Total views: 33380
KB User's Guide - News Tab - Summary
Last updated on 2021-09-25
News articles are posted on the KB sites to inform users and staff of product or service changes, operational changes, and outages.- Group: KB User's Guide
- Views this week: 79
- Total views: 25480
KB User's Guide - Assessment Tab - Summary
Last updated on 2023-10-09
The Assessment tab allows you to deliver simple, multiple-choice quizzes, surveys and reviews to trainees or students who have access to your Internal KB Site. These Assessments are primarily intended to assess knowledge prior to classes or exams. ...- Group: KB User's Guide
- Views this week: 58
- Total views: 24243
KB User's Guide - Settings Tab - Summary
Last updated on 2023-06-01
The Settings tab allows you to customize the layout and modules on your KB sites, as well as other key configuration options.- Group: KB User's Guide
- Views this week: 56
- Total views: 24239
KB User's Guide - Stats Tab - Docs by Helpfulness Link and Scores
Last updated on 2023-08-21
This document describes how to view helpfulness score logs in the KB Admin Tools, as well as how to reset/purge these scores for documents on your KB site- Group: KB User's Guide
- Views this week: 109
- Total views: 27714
KB Author Training - Body Field - Using the TinyMCE Editor
Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...- Group: KB User's Guide
- Views this week: 159
- Total views: 37495
KB User's Guide - General Info - XML (RSS) Display Options
Last updated on 2023-08-11
The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...- Group: KB User's Guide
- Views this week: 102
- Total views: 39531
KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)
Last updated on 2023-08-01
The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344- Group: KB User's Guide
- Views this week: 52
- Total views: 43199
KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen
Last updated on 2023-07-24
Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a- Group: KB User's Guide
- Views this week: 76
- Total views: 25814
KB User's Guide - Topics Tab - Introduction to the Topics Tree
Last updated on 2023-04-20
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.- Group: KB User's Guide
- Views this week: 94
- Total views: 30893
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