KnowledgeBase User's Guide Search Results

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 86
• Total views: 39110

ID: 13301

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 143
• Total views: 29991

ID: 36826

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 111
• Total views: 861

ID: 135986

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.

• Group: KB User's Guide
• Views this week: 142
• Total views: 33679

ID: 43893

KB User's Guide - Advanced HTML - Decision Tree

This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.

• Group: KB User's Guide
• Views this week: 82
• Total views: 41857

ID: 66704

KB User's Guide - KB Site Administrator Responsibilities

Each KB Site has a designated administrator (admin). These are their responsibilities:

• Group: KB User's Guide
• Views this week: 60
• Total views: 24314

ID: 20245

KB User's Guide - Users Tab - Adding a User

This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...

• Group: KB User's Guide
• Views this week: 133
• Total views: 46797

ID: 5338

KB User's Guide - Documents Tab - Overview of Fields in Document editor

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

• Group: KB User's Guide
• Views this week: 510
• Total views: 128268

ID: 5238

2023 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 161
• Total views: 4881

ID: 129206

KB User's Guide - Users Tab - Viewing, Modifying and Deleting Users

This document explains how to modify users in the KB Admin Tools, and what to do if a user needs to be removed.

• Group: KB User's Guide
• Views this week: 102
• Total views: 29553

ID: 5340

KB User's Guide - Settings Tab - Managing Group Relationships

The Group Relations link allows KB group administrators to manage key relationships with other KB spaces. This includes automated sharing with the Unified KB, sharing with individual spaces, inheriting internal KB access, and trusting activation ...

• Group: KB User's Guide
• Views this week: 105
• Total views: 32227

ID: 5797

KB User's Guide - Settings Tab - Searching / Sorting Options

KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.

• Group: KB User's Guide
• Views this week: 74
• Total views: 32168

ID: 5342

KB User's Guide - Settings Tab - Group Spaces Screen

There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.

• Group: KB User's Guide
• Views this week: 71
• Total views: 26112

ID: 18597

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Learn how to use a custom layout to change the look and feel of your site’s homepage.

• Group: KB User's Guide
• Views this week: 178
• Total views: 4223

ID: 124321

KB User's Guide - Settings Tab - Customize your site layout and appearance

This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 109
• Total views: 5214

ID: 123954

KB User's Guide - Documents Tab - Adding Images and Attachments

There are several ways users can add images and other attachments to their documents, and each requires attention to key steps as part of the process. This document will introduce and outline these options.

• Group: KB User's Guide
• Views this week: 81
• Total views: 811

ID: 126951

KB User's Guide - Advanced HTML - Create a list of featured links

Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.

• Group: KB User's Guide
• Views this week: 110
• Total views: 4347

ID: 124322

KB User's Guide - Using Manifest to Authorize Users for the KB

This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.

• Group: KB User's Guide
• Views this week: 77
• Total views: 12612

ID: 110558

2020 KnowledgeBase (KB) User Group Meeting

Please see session descriptions for our 2020 KB User Group Meeting below.

• Group: KB User's Guide
• Views this week: 117
• Total views: 15924

ID: 104232

KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links

This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.

• Group: KB User's Guide
• Views this week: 72
• Total views: 26583

ID: 25234