Resetting Password with Microsoft Self-Service Password Reset (SSPR) Tool

This article outlines how to reset your password using the Microsoft Self-Service Password Reset (SSPR) Tool.

Related KBs:
Microsoft SSPR - Authentication Methods
Microsoft SSPR - Password Reset Methods


To reset your password, access the following link: https://passwordreset.microsoftonline.com/ 

At the screen below, enter your full UWGB email address and the captcha provided.  Select Next to continue.

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At the screen below, select I forgot my password even if this is your first time logging in.  Select Next to continue.

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Choose a verification method to receive a verification code.  An initial alternate email address was pre-filled from your UWGB application.  Select the alternate email and then Email.  Wait a few moments for the verification code to arrive in your alternate email inbox.

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Once you receive the verification code, enter it in the field provided. Select Next to continue.

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Enter and confirm your new password.  Passwords must meet the following criteria:

For more information, visit the following page: https://www.uwgb.edu/information-technology/password-reset/


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Select Finish to complete your password reset.