Cengage integration missing "identity," "context," and/or "role"

Sometimes a MindTap/Cengage integration link will not work and will tell an instructor or student that they do not have: a user identity, a course context, and/or a user role.


Contact your instructor. Your instructor must set up the link to function with D2L.


The Cengage/MindTap link needs to be created through the Course Builder under Edit Course. You may need to contact your Cengage representative for support as they will need to set up the textbook for your course. Your Cengage rep is also willing to walk you through the integration process.

Keywords:cengage, D2L, integration, instructor, student, mindtap, mind tap, course builder   Doc ID:70490
Owner:Luke K.Group:UW Green Bay
Created:2017-02-07 09:57 CDTUpdated:2017-02-07 09:58 CDT
Sites:UW Green Bay
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