Telcom Services
Making a Call
Forwarding Calls
Conference Calls
Telephone Recommendations
For telephone installation of new phones, repairs, and programming needs, call extension x5505. We also provide technical consultation to all University departments, plan and manage the telecommunications operations and conduct the maintenance of electronic and network systems.
Telephone System Administration
Telephone Installation, Maintenance, and Repair
Voicemail Network
Long Distance and Line Billing Support
To place a call from one campus phone to another, dial the desired four-digit extension number listed in the telephone directory.
To call a campus number from an off-campus telephone, dial the prefix 465 plus the desired four-digit extension number (i.e., 465-xxxx).
To call an on-campus student housing number from an off-campus telephone, dial the prefix 883 plus the desired four-digit extension number (i.e., 883-xxxx). The area code is 920.
Listen for the dial tone and dial 9 to get an outside line. After you hear a second dial tone, dial the seven digits of the off-campus number.
Calls in the United States must be placed through the State Telephone System (STS). Calls dialed directly from your office phone will be charged to your department budget.
To place an international call, dial the international access code 8 + 011, the country code, the city code, and the local number.
Example: To call Sydney, Australia, dial: 8 (access to long distance), 011 (international access code), 61 (country code), 2 (city code), and finally the local number. Wait at least 45 seconds for the call to start ringing. Check the "International Calling" section of your phone book for city and country codes.
For operator-assisted international calls, dial 9 + 0 and ask for the ATT international operator.
Do not place personal calls on the STS or toll system. If you are using an office telephone, call collect or have the call billed to your home phone.
To obtain campus numbers not listed in the directory, or for dialing assistance, dial "0" for the operator.
After the extension answers, depress the switch hook once and release it. The call is now connected to the other extension. If there is a busy signal or no answer, depress the switch hook twice, once to dismiss the call and again to get the original party back on the line.
If you cannot reach a faculty member at their phone number, you can call the academic program secretary and leave a message. In emergency situations, messages for students may be left at the Public Safety Office, phone (920) 465-2300.
A third party can be added to a call by:
If you get a busy signal, or if the third extension does not answer, depress the switch hook once to bring the original party back on the line, and depress once again to dismiss the busy signal or ringing.
In order to use six-way conference calls, the phone must be programmed to accommodate this feature. If you are interested in this feature, please contact the telephone administrator at x5505.
To set up a conference with as many as five others at any dial-able location.
As each person joins the conference, they can talk with the group while the rest of the conferees are being called.
Hang up on unanswered calls or wrong numbers and busy signals. Your phone will ring back. Talk with conferees. If more persons are to be added, follow steps 3, 4, and 5. Any person, except for the originating party, may hang up at any time without interrupting the conference.
To set up a teleconference, call (608) 262-0753. You will need to provide day and date of teleconference, starting time and estimated ending time, conference name, clientele, number of lines, number of participants, and if they will call in or be called by the operator, name of moderator, if you want to have the conference recorded, and billing address.
Up to 144 standard telephone lines can be interconnected. WisLine also can be linked with other conference services, regions of the Educational Teleconference Network, or specialized networks for expanded outreach.
The following are the two phones the Telecommunications & Engineering department recommends for use on campus. Phones are purchased through Telecommunications. If you are interested in purchasing a phone, please contact Ronald Kottnitz at (920) 465-2792.