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Jabber - Cisco Jabber Setup for Mac

This article covers the installation process for Cisco Jabber on a Mac.

1.  Download the Cisco Jabber Mac installer from here.  
Download Jabber
Cisco Jabber

Note: If prompted, allow the download.

2.  Find the Cisco Jabber Mac package in Downloads and double click to start installing.  
Cisco Jabber Downloads Start Install

3.  Click Continue on the Welcome to the Cisco Jabber Installer window.  
Continue to Install

4.  Click Continue on the Software License Agreement window.

5.  Click Agree on the popup window.  

6.  Click Install.

7.  Enter your Mac password.  You will need to be a local administrator.  
Enter Password

8.  When it's finished installing, click Close.  

9.  You may click Move to Trash for the installer when prompted.
 Move to Trash 

10.  Open Applications folder in Finder and double click on Cisco Jabber.  

11.  Click Allow for the notifications prompt in the upper right hand corner of the screen.  
Allow notifications

12.  Enter your UWGB email address and click Continue.
Enter UWGB email, then Continue

13.  Enter your UWGB password and click Sign In.  
Enter password

14.  Click OK to the Access Required popup window.
Access Required

15.  Click Open System Preferences on the Screen Recording popup window.
Open System Preferences

16.  In System Preferences window, check the box for Cisco Jabber.  Note: If you already had another page open in System Preferences, then you will need to go back to the categories, select Security & Privacy, then click the Privacy tab, then click on Screen Recording in the left list and check the box for Cisco Jabber on the right.  
Check Box for Cisco Jabber

17.  Click Quit Now in the popup window.  
Quit Now

18.  Open Cisco Jabber application again.  

19.  Click on the Jabber menu and select Preferences.  
Open Cisco Jabber

20.  On the General tab, you may want to check the box to Start Cisco Jabber when my computer starts.
Open Cisco Jabber at Startup

21.  Click on the Audio/Video icon at the top of the Preferences window.  

22.  Click OK on the Cisco Jabber would like to access your microphone window.  
Allow Microphone Access

23. Click on the Video tab at the top. 
Note: If you plan to use a headset or something other than the built-in microphone or speakers, you can change them on this Audio tab.  
Change Audio/Video Settings

24.  Click OK on the Cisco Jabber would like to access your camera window.  
Allow Camera Access

25.  Click the red circle to close the Preferences window

26.  Click the computer and phone icon at the bottom of the contacts list.  

27.  Change Device for Calls to Computer.  
Change device for calls

Keywords:Cisco Jabber Mac macOS MacBook phone remote VoIP   Doc ID:100437
Owner:Ryan L.Group:UW Green Bay
Created:2020-04-10 12:09 CDTUpdated:2020-04-30 14:30 CDT
Sites:UW Green Bay
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