Related KBs
Microsoft SSPR - Authentication Methods
Microsoft SSPR - Password Reset Methods

1. To reset your password, navigate using the following link: https://passwordreset.microsoftonline.com/. 

2. On the following screen:

        1. Enter in your full UWGB email address.  

        2. Complete the Captcha.

        3. Select "Next."

3. On the following screen:

        1. Select "I forgot my password."

        2. Select "Next."

4. Choose a verification method to receive a verification code. An initial alternate email address was pre-filled from your UWGB application. On the following screen:

        1. Select "Email my alternate email."

        2. Select "Email." Wait a few moments for the verification code to arrive in your alternate email inbox.

5. Once you receive the verification code:

        1. Enter it in the field provided.

        2. Select "Next."

6. On the following screen:

        1. Enter and confirm your new password. Passwords must meet the following criteria:

• • Must be a minimum of 14 characters and a maximum of 32 characters
  • Must be a mix of uppercase, lowercase, numbers, and special characters
  • Must contain at least one number
  • Must be changed at least every 180 days
  • Must not contain any character more than twice consecutively
  • Must not contain the user's first or last name
  • Must not include any personal information (e.g. name, birthday, SSN)
  • Must not be any of the user's last 24 passwords.

        2. Select "Finish."

***NOTE: For more information, visit the following page: https://www.uwgb.edu/information-technology/password-reset/.***