Topics Map > GBIT Service Desk Services > Accounts
Topics Map > GBIT Service Desk Services > Password Reset

Resetting Password with Microsoft Self-Service Password Reset (SSPR) Tool

This document details how to reset your password using the Microsoft Self-Service Password Reset (SSPR) Tool.

Related KBs
Microsoft SSPR - Authentication Methods
Microsoft SSPR - Password Reset Methods


1. To reset your password, navigate using the following link: https://passwordreset.microsoftonline.com/

2. On the following screen:

        1. Enter in your full UWGB email address.  

        2. Complete the Captcha.

        3. Select "Next."

Screenshot of Get back into your account Screen

3. On the following screen:

        1. Select "I forgot my password."

        2. Select "Next."

Screenshot of I forgot my password Screen

4. Choose a verification method to receive a verification code. An initial alternate email address was pre-filled from your UWGB application. On the following screen:

        1. Select "Email my alternate email."

        2. Select "Email." Wait a few moments for the verification code to arrive in your alternate email inbox.

Screenshot of Verification Method Screen

5. Once you receive the verification code:

        1. Enter it in the field provided.

        2. Select "Next."

Screenshot of Enter Code Screen

6. On the following screen:

        1. Enter and confirm your new password. Passwords must meet the following criteria:

    • Must be a minimum of 14 characters and a maximum of 32 characters
    • Must be a mix of uppercase, lowercase, numbers, and special characters
    • Must contain at least one number
    • Must be changed at least every 180 days
    • Must not contain any character more than twice consecutively
    • Must not contain the user's first or last name
    • Must not include any personal information (e.g. name, birthday, SSN)
    • Must not be any of the user's last 24 passwords.

        2. Select "Finish."

***NOTE: For more information, visit the following page: https://www.uwgb.edu/information-technology/password-reset/.***

Screenshot of Create New Password Screen



Keywordsazure, reset, password, Microsoft, tool, self, service   Doc ID105636
OwnerSteve K.GroupUW Green Bay
Created2020-09-04 13:32:27Updated2022-12-20 14:39:50
SitesUW Green Bay
Feedback  0   4