Outlook/Canvas Apps Won't Open on Android

This document details how to resolve the Outlook and Canvas apps crashing/not opening on an Android device.

1. Open the App Store.

2. In the top left, select the hamburger menu icon (three lines stacked on each other).

Screenshot of Search for Apps and Games Search Bar

3. Select "My Apps and Games."

Screenshot of My Apps and Games

4. Navigate to the Installed tab and look for "Android System Web View."

Screenshot of Installed Tab

5. Select the app and update it.

Screenshot of Android System WebView

Keywords:outlook, canvas, android, crash, apps   Doc ID:109832
Owner:Kris C.Group:UW Green Bay
Created:2021-03-23 11:26 CDTUpdated:2023-01-31 09:55 CDT
Sites:UW Green Bay
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