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Microsoft Multi-factor Authentication - Setting up Microsoft Authenticator with Phone

This document details for students how to set up Microsoft's Multi-factor Authenticator (MFA) with your phone.

Related KBs
Microsoft SSPR - Authentication Methods 


Setting Up Your Phone
Text Option
Call Option


Setting up Your Phone

1. Navigate to the following link: Microsoft Authenticator Management.

2. Sign in using your UWGB credentials.

3. If you are not currently enrolled, you will be greeted with the following screen. Select "Next."

Screenshot of More Information Required Screen

4. By default, Microsoft will suggest for you to use the Microsoft Authenticator app. If you do not wish to use the app, you can select "I want to set up a different method."

Screenshot of Microsoft Authenticator app Screen

5. Choose the method you would like to use.

***NOTE: If you choose the phone option, you will need to be in an area that had cellular service or close to your home phone to authenticate. 

Screenshot of Choose a Different Method Screen

6. On the next screen:

        1. Enter the phone that you would like tied to your account. 

        2. Select one of the options "Text me a code" or "Call me."

        3. Select "Next."

Screenshot of Keep your Account Secure Screen

7. When you are done authenticating your phone, you may select the "Done" button to be brought to your security page.

***NOTE: We recommend adding more than one authentication option in the event of your first option is not available.***


Text Option

1. Wait for the text to be sent to your phone:

        1. Enter the six digit code.

        2. Select "Next."

Screenshot of Phone Text Code Screen


Call Option

1. Answer the phone call and push the key to continue. 

Screenshot of Phone Call Screenshot




Keywords:MFA, app, phone, mobile   Doc ID:112722
Owner:Caden W.Group:UW Green Bay
Created:2021-07-29 12:06 CSTUpdated:2022-10-25 12:13 CST
Sites:UW Green Bay
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