Related KBs
VoIP - General Usage
VoIP - General Phone Information

Getting Started

Your Cisco 8831 phone is pictured below:

Cisco 8831 Phone - Part 1

		Item	Description
	1	Phone Screen	LCD Screen that displays conference phone menus and features.
	2	Soft Keys	Four programmable keys (see the Quick Reference Guide for all possible options to program in).
	3	Navigation Bar with Select Key	Two-way navigation bar and select key that allows you to scroll menus and select items on the display.
	4	Call Button	LED backlit call button. Press this key to: Go off hook Answer an incoming call Obtain a dial tone to initiate a call Resume a call Release a call
	5	Keypad	Allows you to dial phone numbers and enter letters.
	6	Mute Button	Toggles the mute feature. A red backlight indicates a call is on mute.
	7	Volume Rocker	Two-way rocker switch that raises the volume of the speaker.

Cisco 8831 Phone - Part 2

		Item	Description
	1,2,3	LED Indicators	Three LED indicators provide call status information. For details on LED behavior, navigate to this article: LED State Definitions.
	4	Mute Button	Backlit mute button.

***NOTE: In case of emergency, dial 911.***

Your phone number appears on the upper right corner of the display.

On-Campus Calls

For on-campus calls, dial their four-digit extension.

Off-Campus Calls

Dial 8 to access an outside line:

• Local Calls: 8 + 7 digits
• Long Distance Calls: 8 + 1 + 10 digits

Other Information

Navigate to the following article for more information on common phone tasks, softkey options, phone screen icons, phone buttons, and phone connections: Quick Reference Guide.

Navigate to the following online video training using this link: Online Training Video.