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VoIP - Cisco 8831

This document details the Cisco 8831 phone.

Related KBs
VoIP - General Usage
VoIP - General Phone Information

Getting Started

Your Cisco 8831 phone is pictured below:

Cisco 8831 and Attachment

Cisco 8831 Phone - Part 1
 Cisco 8831 Phone Item Description
1 Phone Screen LCD Screen that displays conference phone menus and features.
2 Soft Keys Four programmable keys (see the Quick Reference Guide for all possible options to program in).
3 Navigation Bar with Select Key Two-way navigation bar and select key that allows you to scroll menus and select items on the display.
4 Call Button

LED backlit call button.

Press this key to:

  • Go off hook
  • Answer an incoming call
  • Obtain a dial tone to initiate a call
  • Resume a call
  • Release a call
5 Keypad Allows you to dial phone numbers and enter letters.
6 Mute Button Toggles the mute feature. A red backlight indicates a call is on mute. 
7 Volume Rocker Two-way rocker switch that raises the volume of the speaker.

Cisco 8831 Phone - Part 2
   Cisco Phone 8831 Attachment Item Description
1,2,3  LED Indicators Three LED indicators provide call status information. For details on LED behavior, navigate to this article: LED State Definitions.

Mute Button

Backlit mute button.

***NOTE: In case of emergency, dial 911.***

Your phone number appears on the upper right corner of the display.

On-Campus Calls

For on-campus calls, dial their four-digit extension.

Off-Campus Calls

Dial to access an outside line:

  • Local Calls: 8 + 7 digits
  • Long Distance Calls: 8 + 1 + 10 digits

Other Information

Navigate to the following article for more information on common phone tasks, softkey options, phone screen icons, phone buttons, and phone connections: Quick Reference Guide.

Navigate to the following online video training using this link: Online Training Video.

Keywordscisco, 8831, phone, conference, information   Doc ID121436
OwnerSteve K.GroupUW Green Bay
Created2022-09-19 09:15:00Updated2022-09-19 12:34:05
SitesUW Green Bay
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