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Campus Email Setup on iOS (iPhone, iPad, and iPod Touch)

This document will cover how to sync email and calendars on your iOS device.

Related KBs:
Wireless Configuration for iPhone, iPod, and iPad
Installing Office 2019 on an iPad

The Mail app in iOS will work for emails but the calendar does not always sync properly. For increased functionality and proper calendar syncing, we recommend you use the Outlook app for Apple devices.  This is a free download from the Apple App Store. All you need to configure the Outlook app is your email address and password and the app will do the rest. 

1. Navigate to "Settings."

Navigate to settings

2. Navigate to "Mail, Contacts, Calendars" and select "Add Account." A screen prompting for type of account will appear. Select "Microsoft Exchange."

Mail then add account

Add Exchange

3. Enter all of your account information. For your email address, type your full UWGB email. In the domain field, enter "" or leave it blank.  Your username and password are the same as you use to log into everything for UWGB.

Add your account info

4. When done, press "Next."

5. The device should fill in a new "Server" field with ""  Press "Next" again or, in the case of newer devices, let it take you to the next screen.

6. After the device has contacted the server, it will prompt for what services you would like turned on. Note: students should only sync mail,; staff should sync everything except contacts (unless the staff member uses their Outlook contacts).  Press "Next" again to confirm.

Contacts only off

7. To change the sync time, open up your account again.

Select the account

8. Select the mail sync time.

Mail sync time

9.) Change the mail days to sync to No Limit so all mail and appointments will sync.

No limit

Note: If you are prompted for a server or domain, use the following:

Server and domain

Keywords:iPad, Calendar, Sync, Issues, Apple, iOS, iPhone, iPod Touch, Exchange, email, e-mail, iphone   Doc ID:24197
Owner:Kim M.Group:UW Green Bay
Created:2012-05-09 10:05 CDTUpdated:2020-03-18 12:18 CDT
Sites:UW Green Bay
Feedback:  51   13