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Outlook - Cannot Move Items

This document details how to solve the problem that triggers the error message "Microsoft Outlook cannot move the items. You don't have appropriate permission to perform this operation."


1. Locate the PST file and check if you have full control permission under the security tab.

2. Locate the following registry key:

HKCU\Software\Microsoft\Office\14.0\Outlook\pst
Dword: pstdisablegrow
Value: 1
Resolution

3. If the value is 1, change it to 0 and data could then be added to the PST file.

4. If you cannot find the key under the path above, Search "HKCU" for the word "pstdisablegrow" and change the value to 0. This will allow you to archive your information, and the process should be complete.




Keywords:permission operation outlook pst office 365   Doc ID:55834
Owner:Kim M.Group:UW Green Bay
Created:2015-09-01 16:03 CDTUpdated:2022-09-09 10:52 CDT
Sites:UW Green Bay
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