Topics Map > GBIT Service Desk Services > Mac
Topics Map > GBIT Service Desk Services > Accounts > Email
Outlook (Mac) - Adding a Shared Mailbox
This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.
Outlook (Mac) - Setting up Email
1. With Outlook open:
1. Open the Tools menu.
2. Select "Accounts."
2. Select the "Advanced" button.
3. Select the "Delegates" tab.
4. Select the plus [+] button under People I am a delegate for.
5. Type in the name of the shared mailbox to add it. Select "OK" when done. Select the red circle in the upper left to close the remaining Account windows that are open.