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Topics Map > GBIT Service Desk Services > Communication > Conference Now

Conference Now - On-Demand Conference Calls

This document details the configuring, hosting, and joining conference calls for up to 15 phone lines using the Conference Now system which is available to all UW-Green Bay main campus employees.

Related KBs
Conference Now - Join a Conference Call as a Meeting Attendee


Setting Up and Configuring your Conference Now Meeting Line

1. Open a web browser and navigate to phone.uwgb.edu.

2. Log in using your UW-Green Bay credentials.

3. Select the "General Settings" tab.

Screenshot of General Settings Tab

4. Scroll down to the Phone Services PIN section

        1. Enter and confirm a New Phone PIN that you can remember. This will be the host pin that you will personally use to start a conference as the host.

        ***NOTE: Do not share your PIN with other users.***

        2. Select "Save" when the button appears.

Screenshot of Phone Services Tab

5. Scroll down to the Conference Now section. 

        1. The Meeting Number field will contain your campus telephone extension number and cannot be changed. 

        ***NOTE: If this field is blank, an account administrator will have to update your account before you can complete the setup of your Conference Now line. Please contact the GBIT Service Desk at x2309 or gbit@uwgb.edu.***

        2. Create an Attendees Access Code. This code will act as a password that your attendees will use to access the conference.

Screenshot of Conference Now Section

6. Press the TAB key on your keyboard. A save button will appear. Select "Save." 

7. Send the Meeting Number and Attendees Access Code to all of your meeting attendees.


Starting a Conference Now conference call as the Meeting Host

From any phone:

1. Dial the Conference Now access number:

        a. 5678 from an on-campus phone

        b. 1 (920) 465-5678 from off-campus

2. Enter your Meeting Number followed by #.

3. Enter your Host PIN followed by #.

4. There is no confirmation message or sound before you are placed in the conference. You are immediately placed in the conference after entering your PIN and will hear a beep when the first attendee joins.

***NOTE: A maximum of 25 callers (24 plus you) can dial in to your meeting.***


Joining a Conference Now Conference Call as a Meeting Attendee

1. Dial the Conference Now access number

        a. 5678 from an on-campus phone

        b. 465-5678 from a local, off-campus phone

        c. 1 (920) 465-5678 from a long-distance, off-campus phone

2. Enter the Meeting Number followed by the # sign.

3. Enter the Attendees Access Code followed by the # sign.

***NOTE: If a meeting attendee connects before the host, after entering the Meeting Number they will have to follow the audible instructions and press # to bypass the host PIN entry. The attendee will then be prompted to enter the Attendees Access Code and will hear music once the code is entered and they are placed on hold in the conference. The conference will not start until the host joins.***



Keywordsvoip, phones, Conference Now, call, phone.uwgb.edu, cisco, unified communications self care portal, meeting number, access code   Doc ID79129
OwnerCraig Y.GroupUW Green Bay
Created2018-01-10 14:44:14Updated2022-09-23 09:32:33
SitesUW Green Bay
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