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VoIP - Change PIN for Campus Phone

This document details how to change you campus phone's PIN.

Changing Phone PIN

***NOTE: Department voice mailboxes (for examples, "Admissions") can't be reset through the web portal; they need to be reset on the phone in the department.***

1. From any browser, enter Enter in your UWGB credentials and select "Sign In." 

Screenshot of Voicemail Log In

2. From the menu bar, select "Settings."

Screenshot of Voicemail Settings Button

3. Select "Change PIN," from the Passwords drop down menu.

Screenshot of Password Drop Down Menu

4. Enter in new PIN and confirm it. Press Save.

Screenshot of Change Pin Screen

Requirements for a PIN:

  • Length must be a minimum of 6 digits.

  • The digits can't be all the same (for example, 999999).

  • The digits can't be consecutive (for example, 1234 or 4321).

  • The password or PIN is not the same as the primary extension that is assigned to the user. 

  • A new password can't be one of the previous 5 PINS used.

***NOTE: Your voicemail PIN is required to be changed every 180 days.***

Keywordsvoip, pin, campus, phone, phones, change   Doc ID79896
OwnerSteve K.GroupUW Green Bay
Created2018-02-05 14:44:26Updated2022-10-03 12:21:45
SitesUW Green Bay
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