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VoIP - Forward Calls to Another Phone

This document details two methods to forward a call to another phone.

Physical Phone

1. Press the "Forward all" button on your Cisco Phone.

Picture of Forward all Button 

2. Enter the Call Forwarding number, including an 8 and at the beginning. 

 Picture of Forward all Calls Screen

3. The Call Forwarding number will display in the upper left-hand side of the phone.

Picture of Number Entered to Forward To 

***NOTE: To cancel the Call Forwarding, just press the "Forward off" button.***

Picture of Forward off Button

Remotely through Web Browser

1. Go to

2. Select the Phones tab and then select "Call Forwarding." Check the box for Forward all calls to...  Either select a number that you've provided in the past or enter a new one.

***NOTE: Add 81 before the phone number (e.g. 819204652309).***

Screenshot of phone.uwgb.,edu

Keywordsphones, phone, voip, forward, calls, to another   Doc ID83218
OwnerSteve K.GroupUW Green Bay
Created2018-06-26 15:24:49Updated2022-10-03 11:46:53
SitesUW Green Bay
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