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Canvas - Top Five Issues

This document details instructions on the top five items that users will need help with in Canvas as well as information on how to contact the 24-hour Canvas support service.


Top Five Issues in Canvas

Instructors

  • Publish the course (instructors need to "publish" their course so that students can see it). Navigate to this page to see how: How do I publish a course?

Screenshot of Publish Buttons

  • Publish course items by clicking the check mark next to course elements in modules (quizzes, discussions, readings, etc).

Screenshot of Content Published Checkmark

Students


Canvas Help Information

***NOTE: Canvas help is available 24 hours a day.***

Phone (toll free):

  • Students: 1 (833) 811-3205
  • Instructors: 1 (833) 811-3206

To start a chat with a live representative, navigate to this link: https://cases.canvaslms.com/liveagentchat.




Keywords:Canvas, help, support, publish, course, D2L, items, modules, chat   Doc ID:85355
Owner:Todd D.Group:UW Green Bay
Created:2018-08-30 09:17 CSTUpdated:2022-09-01 09:17 CST
Sites:UW Green Bay
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