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Jabber - Adjusting Volume

This document details the three ways to adjust the volume for Jabber.

Related KBs
Jabber - Making Phone Calls From a PC With the Cisco Jabber Application (Windows 10)
[Link for document 87933 is unavailable at this time]

Jabber Application Settings
Computer Volume Settings
Headset Cord Settings

Jabber Application Settings

The first method for controlling Jabber's volume is to adjust the settings from within the Jabber application. 

1. Navigate to Jabber's settings by selecting the gear icon in the upper right-hand corner.

Screenshot of Jabber HomeScreen

2. Navigate to File -> Options.  In Options, select on the Audio tab on the left-hand side. Be sure you are adjusting the settings for the Headset Earphone.

***NOTE: To test the volume of the headset, click the Play button to the right of the drop down menu.***

Jabber App Audio Settings

3. Select "Apply" in the bottom right-hand corner to save the changes.

Screenshot of Jabber Audio Settings

Computer Volume Settings

The next method to adjust the volume for Jabber is to go through the computer's volume settings. 

1. Select the speaker icon on your task bar.

Screenshot of Computer Audio Settings

2. Drag along the bar to adjust the headset's volume.

Screenshot of Adjust Volume

Headset Cord Settings

The final method to adjust the headset's volume is through the control on the headset's cord. 

1. There are volume buttons on the cord of each Jabber headset; they are represented by a + and -.  Pressing the + increases the volume and the - decreases it.  You will see a popup on the upper left-hand side of your screen when you increase the volume on the Jabber headset.

Screenshot of Adjusted Volume

Keywordsjabber, audio, USB, headset, volume, cisco   Doc ID85617
OwnerSteve K.GroupUW Green Bay
Created2018-09-11 18:27:53Updated2022-09-21 11:34:17
SitesUW Green Bay
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