Topics Map > GBIT Service Desk Services > Remote Support

Remote Lab - Student Access

This document details how to sign into the remote lab system.

Related KBs
Accounts - Student Technology Account
Remote Lab - Available Labs
Software Configurations in the Campus Computer Labs by Location 

Connecting to Remote Lab
Connection not Private Error
Enable Audio
Sign Out

Recommendations for using Remote Lab

At least 10Mbps internet speed.

It will not work with VPN enabled.

Please log off after every use to allow other users access.

Connecting to Remote Lab

1. Navigate to

2. Sign in using your campus username and password. If this does not work, select "Download the Horizon Client for Windows (x64)" below the sign in box.

Screenshot of VMware Horizon Login

3. Select the lab that you want to connect to. For a list of applications that are available in each lab, use the link to navigate to the following KBSoftware Configurations in the Campus Computer Labs by Location.

4. You are now remotely connected to our campus machine and automatically signed in. 

Connection Not Private Error

If you get a screen that says "Your connection is not private" or "Potential security risk ahead," follow the steps from the following article: "Your connection is not private" Error in Chrome and Firefox Browsers

Enable Audio

If you get a message that says "Click to enable audio," select "OK."

Screenshot of Enable Audio Warning

Sign Out

1. Select the Start Icon on the bottom left.

Screenshot of Windows Logo

2. Select the person icon on the left side of the menu that comes up.

Screenshot of Person Icon

3. Select "Sign out."

Screenshot of Sign Out

4. Wait for it to log you out and then select "Close."

Screenshot of Disconnected Warning

Keywordsremote, lab, desktop, remotely, connect, virtual, base, horizon, client   Doc ID89642
OwnerSteve K.GroupUW Green Bay
Created2019-02-11 15:47:55Updated2023-02-06 09:08:51
SitesUW Green Bay
Feedback  4   7