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SafeConnect VPN Connection Instructions for Mac OS
This document outlines the procedure for installing the SafeConnect VPN client on Mac OS.
Installing Remote Desktop Connection for Mac
***Use this if you have a personal Mac and want to remotely connect to your Mac on campus.***
***Don't use on a UWGB laptop***
Please make sure your Mac is up to date prior to installing VPN.
1. From a browser, navigate to https://safeconnect.uwgb.edu
2. Log in with your UWGB credentials
3. Authenticate with Duo
4. Select the Mac 32/64 bit Global Protect agent.
5. Open Finder and go to Downloads.
6. Double click on GlobalProtect.pkg in Finder.
7. Select Continue.
8. Select Continue.
9. Select Install.
10. Enter your computer's username and password. Then click Install Software.
11. System Extension Blocked popup will appear. Click on Open Security Preferences. If you clicked OK or if you already had System Preferences open, then in System Preferences open Security & Privacy.
12. Click the lock in the lower left of the window to unlock settings on Security & Privacy window.
13. Enter your Mac's password to unlock the settings.
14. Where it says 'System software from developer "Palo Alto Networks" was blocked from loading.' click the Allow button. It's possible it may say from other vendors there if you had pending system extensions to allow.
15. Select the globe at the top of your screen (toward the top right) and enter the portal address as safeconnect.uwgb.edu.
16. Select Connect.
17. A GlobalProtect login screen will pop up. Enter your UWGB email and password and select Sign in.
18. Authenticate with Duo.
19. Three popups in a row where GlobalProtect asks for access to Desktop, Documents, and Downloads folders. Click OK for all three prompts.
You should now be connected.
If you have a Windows desktop in your office, you can use Microsoft Remote Desktop to access it: Installing Remote Desktop Connection for Mac
Otherwise you can map network shares as if you were a University Mac on Campus: macOS - Connecting to Network Shares