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Mac - Installing Remote Desktop Connection

This document details the procedure for installing Remote Desktop Connection for Mac. Be sure to contact the GBIT Service Desk for Remote Desktop privileges before installing.

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***NOTE: This only works to remote to your Windows 10 campus PC.  This will not work to remotely connect to a campus Mac.***

1. Open the App Store.

2. Search for "Microsoft Remote Desktop."

3. Install Microsoft Remote Desktop 10.

***NOTE: This may require an Apple ID and password to install.***

Screenshot of Microsoft Remote Desktop 10

4. Once installation is complete, select "Open."

Screenshot of Install Microsoft Remote Desktop 10

5. Select "Not Now" on the Microsoft Remote Desktop pop-up.

Screenshot of Not Now

6. Select "Continue."

Screenshot of Continue

7. Select "OK" to allow microphone access.

Screenshot of Microphone OK

8. Select "OK" to allow camera access.

Screenshot of Camera Access OK

9. Select "Add PC."

Screenshot of Add PC

10. Next, complete the following:

        1. In the PC name field, enter the GB number of your campus computer (e.g.

        2. Select "Add."

Screenshot of Add PC Name and Add

12. Double-tap on your PC profile.

Screenshot of PC Profile

13. Select "Connect."

***NOTE: You may check the "Don't ask me again for this PC" if you would like.***

Screenshot of Connect

14. On the following screen:

        1. Enter your UWGB email and password.

        2. Select "Continue."

Screenshot of UWGB Continue

15. You should now be connected to your campus computer.

KeywordsmacOS, remote, desktop, connection, microsoft, Mac   Doc ID98833
OwnerSteve K.GroupUW Green Bay
Created2020-03-13 14:45:15Updated2022-11-29 16:44:27
SitesUW Green Bay
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