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Topics Map > GBIT Service Desk Services > Communication > Jabber

Jabber - Setup for iOS

This document details how setup Cisco Jabber on an iOS Device.

Related KBs
Jabber - Setup for Android
Jabber - Making Phone Calls From a PC With the Cisco Jabber Application (Windows 10)


Installing Jabber

Before using the Cisco Jabber Mobile Client, the IT Department will have to configure out phone systems to allow access from your personal device. Please notify the GBIT Service Desk if you intend to use Cisco Jabber on a mobile device, and confirm what OS your device is using. (i.e. Android or iPhone).

1. On your iOS device, open the App Store.


2. Select the Search Bar icon in the bottom right-hand corner of the screen.

Screenshot of App Store Search Bar

3. Search for "Cisco Jabber" within the App Store and select the first search result.

Screenshot of App Store Search Screen

4. Select "Get."  Sign in with your Apple ID if prompted.

Screenshot of Jabber in App Store

5. When the app has finished installing, select "Open."

Screenshot of Jabber in App Store with Open Button


Setting Up the App

1. When asked if Jabber can access your contacts, select "OK."

Screenshot of Allow Access to Contacts Pop Up

2. When asked if Jabber can send you notifications, select "Allow."

Screenshot of Allow Notifications Pop Up

3. Read the Notices and License Terms and select "Accept."

Screenshot of App Important Notice

4. Swipe left and select "Get Started Now" on the next screen.

Screenshot of App Get Started Now Screen

5. When asked if Jabber can access the microphone, select "OK."

Screenshot of Access Microphone Pop Up

6. It will ask you to sign in.

        1. Enter in your UWGB Credentials.

        2. Select "Continue."

Screenshot of App Log In Screen

7. It may ask you to log in using Biometric authentication.

***NOTE: This feature is optional. If you wish to use Biometric authentication, select "OK." Otherwise, select "Cancel."

Screenshot of Biometric Authentication Screen

For more information, navigate to the following link: Quick Start Guide.




Keywords:iOS, iPhone, apple, cisco, jabber   Doc ID:99102
Owner:Caden W.Group:UW Green Bay
Created:2020-03-19 09:37 CSTUpdated:2022-09-26 12:50 CST
Sites:UW Green Bay
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