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Canvas: Enable "Third Party Cookies" for Kaltura Videos

For those who get a "Third Party Cookies" error in Canvas while trying to use Kaltura.

You may see the following error while trying to access Kaltura via your Canvas course site:

  • Your browser is blocking third-party cookies which are required to view and manage videos in Kaltura...

You need to enable third-party cookies to use Kaltura. This is because Kaltura needs to communicate with Canvas to verify who you are and where you want to store your videos. There are instructions at the following links to enable third-party cookies just for a specific site, if you want to enable them just for Kaltura.

Enabling Third-Party Cookies

Follow the instructions for your browser:

  • Chrome - Note: Chrome is the recommended browser for Canvas.
  • Firefox
  • Safari for MacOS - Make sure the Prevent cross-site tracking option is unchecked.
  • Safari for iOS (iPhone/iPad)
  • Internet Explorer - Do not use Internet Explorer for Canvas.

Keywords:Canvas Enable Third Party Cookies for Kaltura Videos Integration Problem Embedded Loading Playlist Video Lecture Online Course My Media Mymedia Instructor Student Chrome Firefox Safari Internet Streaming LMS DLE Recording Recorded Desktop Webcam   Doc ID:99784
Owner:Luke K.Group:UW Green Bay
Created:2020-03-31 10:59 CDTUpdated:2020-03-31 11:00 CDT
Sites:UW Green Bay
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