KnowledgeBase User's Guide Search Results

KB User's Guide - Home Tab - Dashboard

The Dashboard allows you take a quick temp of the activity on your KB Site at a glance. From the Home Tab, you may also update your user profile by clicking on the My Profile link. You may access KB Monthly Advisory Meeting Minutes from this, ...

• Group: KB User's Guide
• Views this week: 29
• Total views: 31866

ID: 2636

KB User's Guide - Stats Tab - Doc Upkeep All Groups

KB Admins can track document activity of: creation, activation, etc. The Time Frame filter allows you to look at a specific month or a block of time such as a calendar year or a specific quarter of the fiscal year. This document will explain what ...

• Group: KB User's Guide
• Views this week: 26
• Total views: 24117

ID: 36809

KB User's Guide - General Info - Creating a KB Admin Alert

If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 17
• Total views: 15694

ID: 104160

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.

• Group: KB User's Guide
• Views this week: 41
• Total views: 37276

ID: 15406

KB User's Guide - Users Tab - Transfer News Ownership Button

This document explains the behavior Transfer News Ownership button.

• Group: KB User's Guide
• Views this week: 29
• Total views: 27262

ID: 15192

KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab

This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...

• Group: KB User's Guide
• Views this week: 34
• Total views: 28821

ID: 5961

KB User's Guide - Documents Tab - Define and Apply Document Headers and Footers

The PageHeader and PageFooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...

• Group: KB User's Guide
• Views this week: 34
• Total views: 31931

ID: 24015

KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)

The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344

• Group: KB User's Guide
• Views this week: 18
• Total views: 45109

ID: 5212

KB User's Guide - Topics Tab - Create Topic Footers

This document describes how to set up topic-dependent footers on the Topics tab.

• Group: KB User's Guide
• Views this week: 26
• Total views: 28489

ID: 24424

KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL

This document will show you how to efficiently reference a collection of documents with a single URL.

• Group: KB User's Guide
• Views this week: 29
• Total views: 33849

ID: 36926

KB User's Guide - General Info - Subscribe to Changes

The following explains how to receive an email notification whenever a change is made to a document.

• Group: KB User's Guide
• Views this week: 25
• Total views: 28481

ID: 13761

KB User's Guide - Users Tab - Remove User from This Group

This document explains the behavior of the Remove User from This Group button on the Users tab in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 25
• Total views: 26725

ID: 15205

KB User's Guide - General Info - Embedding KB Content in Another Website

This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.

• Group: KB User's Guide
• Views this week: 16
• Total views: 21879

ID: 81509

KB User's Guide - Documents Tab - Manually Enterable KB Custom classes

There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.

• Group: KB User's Guide
• Views this week: 21
• Total views: 21178

ID: 36795

KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen

Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a

• Group: KB User's Guide
• Views this week: 25
• Total views: 28422

ID: 127

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...

• Group: KB User's Guide
• Views this week: 32
• Total views: 32699

ID: 5245

KB User's Guide - Assessment Tab - Quiz/Survey Results

The Results screen allows you to see which of your users has completed.

• Group: KB User's Guide
• Views this week: 30
• Total views: 33233

ID: 43459

KB User's Guide - Home Tab - Upload Profile Photo

Help your colleagues match a name to a face by uploading a profile photo. This document will show you how to upload a photo that you have in your files or that is accessible by a url.

• Group: KB User's Guide
• Views this week: 56
• Total views: 33014

ID: 6277

KB User's Guide - Contact the KB Team

The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..

• Group: KB User's Guide
• Views this week: 22
• Total views: 11858

ID: 113672

KB User's Guide - Documents Tab - Batch Transfer

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

• Group: KB User's Guide
• Views this week: 44
• Total views: 42603

ID: 29768