KB User's Guide - General Info - Topics Search on the Live Sites
Last updated on 2024-08-13
This document describes how the topic dropdown affects the search functionality on the live sites.- Group: KB User's Guide
- Views this week: 70
- Total views: 28666
KB User's Guide - General Info - KnowledgeBase Search Tips
Last updated on 2024-08-13
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).- Group: KB User's Guide
- Views this week: 63
- Total views: 27765
KB User's Guide - Settings Tab - Edit This Page button
Last updated on 2024-08-13
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...- Group: KB User's Guide
- Views this week: 71
- Total views: 27616
About the KnowledgeBase
Last updated on 2024-08-13
Why not the KB?- Group: KB User's Guide
- Views this week: 324
- Total views: 216833
KB User's Guide - Settings Tab - Customizing Live Site Messages
Last updated on 2024-08-13
Admins and Users who have permissions to access the Settings tab may customize messages for your KB site, such as those shown to users after they perform searches or try to access a document that is unavailable. This document will walk you through ...- Group: KB User's Guide
- Views this week: 83
- Total views: 25928
2024 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 150
- Total views: 6238
KB User's Guide - General Info - How to Create Accessible Documents
Last updated on 2024-07-24
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.- Group: KB User's Guide
- Views this week: 93
- Total views: 14542
KB User's Guide - API - Connecting to the Internal API [Campus login required]
Last updated on 2024-07-10
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.- Group: KB User's Guide
- Views this week: 5
- Total views: 7
KB User's Guide - Documents Tab - Blogging
Last updated on 2024-07-09
Blogging functionality allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that blogging works *only on* internal sites/documents.- Group: KB User's Guide
- Views this week: 71
- Total views: 26521
KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content
Last updated on 2024-07-09
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.- Group: KB User's Guide
- Views this week: 117
- Total views: 43718
KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content
Last updated on 2024-07-09
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.- Group: KB User's Guide
- Views this week: 91
- Total views: 30070
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 81
- Total views: 28917
KB User's Guide - Using Manifest to Authorize Users for the KB
Last updated on 2024-06-18
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.- Group: KB User's Guide
- Views this week: 79
- Total views: 15247
KB User's Guide - Documents Tab - Requesting a Document From Another Group
Last updated on 2024-06-17
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...- Group: KB User's Guide
- Views this week: 111
- Total views: 32502
2023 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-06-13
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 130
- Total views: 8991
KB User's Guide - Settings Tab - Enable the Email Listener Form
Last updated on 2024-06-07
This document describes how to add an optional form to your KB live site that can be used by end users to submit questions or issues to a specified support address.- Group: KB User's Guide
- Views this week: 79
- Total views: 23447
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2024-06-03
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 78
- Total views: 5418
2021 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-05-30
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.- Group: KB User's Guide
- Views this week: 64
- Total views: 17128
2022 KnowledgeBase (KB) User Group Meeting [Campus login required]
Last updated on 2024-05-30
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 0
- Total views: 2060
KB User's Guide - Users Tab - Viewing, Updating and Deleting Users
Last updated on 2024-05-21
This document explains how to modify or update information for an existing user in the KB Admin Tools, and what to do if a user needs to be removed.- Group: KB User's Guide
- Views this week: 108
- Total views: 32153
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