KB User's Guide - Documents Tab - Restoring a deleted document
Last updated on 2021-10-15
Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.- Group: KB User's Guide
- Views this week: 80
- Total views: 26113
KB User's Guide - Documents Tab - Changing a Document's Status to "Deleted"
Last updated on 2023-08-14
Sometimes you may want to delete a document that is no longer necessary or that was created in error. Before moving forward, please consider the document retention policies of your KB Group and that of your institution.- Group: KB User's Guide
- Views this week: 114
- Total views: 30751
KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents
Last updated on 2023-07-24
Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...- Group: KB User's Guide
- Views this week: 87
- Total views: 30614
KB User's Guide - Assessment Tab - Dropbox
Last updated on 2023-04-21
This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.- Group: KB User's Guide
- Views this week: 67
- Total views: 11003
KB User's Guide - Users Tab - Batch Transfer Document Ownership
Last updated on 2024-03-05
This document explains how to transfer document ownership from one user to another via the Users tab.- Group: KB User's Guide
- Views this week: 73
- Total views: 28239
KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics
Last updated on 2024-03-05
A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...- Group: KB User's Guide
- Views this week: 130
- Total views: 43614
KB User's Guide - Documents Tab - No Frill Parameter at the Document Level
Last updated on 2024-02-29
Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.- Group: KB User's Guide
- Views this week: 83
- Total views: 31723
KB User's Guide - Documents Tab - Deactivate or Delete a Template
Last updated on 2024-02-14
The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.- Group: KB User's Guide
- Views this week: 73
- Total views: 23423
KB User's Guide - Documents Tab - Uploading Images and Other Attachments
Last updated on 2024-02-01
Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).- Group: KB User's Guide
- Views this week: 120
- Total views: 47081
KB User's Guide - Assessment Tab - Summary
Last updated on 2023-10-09
The Assessment tab allows you to deliver simple, multiple-choice quizzes, surveys and reviews to trainees or students who have access to your Internal KB Site. These Assessments are primarily intended to assess knowledge prior to classes or exams. ...- Group: KB User's Guide
- Views this week: 58
- Total views: 24243
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2023-08-28
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 62
- Total views: 10995
KB User's Guide - Documents Tab - Quick Edit Buttons
Last updated on 2023-08-25
The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...- Group: KB User's Guide
- Views this week: 72
- Total views: 26498
KB User's Guide - Users Tab - Remove User from the System
Last updated on 2023-08-24
This document explains the behavior of the Remove User from the System button on the Users tab in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 83
- Total views: 24758
KB User's Guide - Topics - The Batch Topic Assignment Tool
Last updated on 2023-08-11
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...- Group: KB User's Guide
- Views this week: 61
- Total views: 65705
KB User's Guide - Users Tab - Remove User from This Group
Last updated on 2023-07-24
This document explains the behavior of the Remove User from This Group button on the Users tab in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 64
- Total views: 24932
KB User's Guide - Assessment Tab - Quiz/Survey Results
Last updated on 2023-07-24
The Results screen allows you to see which of your users has completed.- Group: KB User's Guide
- Views this week: 65
- Total views: 31057
KB User's Guide - Documents Tab - Batch Transfer
Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...- Group: KB User's Guide
- Views this week: 116
- Total views: 39449
KB User's Guide - Assessment Tab - Existing Questions
Last updated on 2023-07-13
From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.- Group: KB User's Guide
- Views this week: 61
- Total views: 27198
KB User's Guide - Users Tab - Viewing, Modifying and Deleting Users
Last updated on 2023-06-01
This document explains how to modify users in the KB Admin Tools, and what to do if a user needs to be removed.- Group: KB User's Guide
- Views this week: 102
- Total views: 29553
KB User's Guide - Assessment Tab - Quiz/Survey Results: Deleting Results
Last updated on 2023-05-12
Those creating quizzes or surveys can test on the live sites before releasing them to customers. Follow the steps below to delete results that do not pertain to your quiz or survey results set.- Group: KB User's Guide
- Views this week: 59
- Total views: 24713
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