KnowledgeBase User's Guide Search Results

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 111
• Total views: 861

ID: 135986

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.

• Group: KB User's Guide
• Views this week: 142
• Total views: 33679

ID: 43893

KB User's Guide - Documents Tab - Overview of Fields in Document editor

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

• Group: KB User's Guide
• Views this week: 510
• Total views: 128268

ID: 5238

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.

• Group: KB User's Guide
• Views this week: 64
• Total views: 18383

ID: 92831

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...

• Group: KB User's Guide
• Views this week: 86
• Total views: 30613

ID: 5245

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

This document details the functionality available when viewing a document in read-only mode.

• Group: KB User's Guide
• Views this week: 95
• Total views: 33752

ID: 5251

KB User's Guide - Settings Tab - Notification Settings

The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.

• Group: KB User's Guide
• Views this week: 76
• Total views: 30682

ID: 6279

KB User's Guide - General Info - Live Search Results Screen and Its Features

After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...

• Group: KB User's Guide
• Views this week: 136
• Total views: 36788

ID: 15404

KB User's Guide - Documents Tab - How To View Revision History

This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.

• Group: KB User's Guide
• Views this week: 82
• Total views: 31228

ID: 6534

KB User's Guide - Documents Tab - Import & Export

The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...

• Group: KB User's Guide
• Views this week: 93
• Total views: 31993

ID: 5249

KB User's Guide - Documents Tab - Editing a Shared Document

This document describes how the document edit screen will appear when you edit a document that has been shared by another group.

• Group: KB User's Guide
• Views this week: 56
• Total views: 2317

ID: 130402

KB User's Guide - Documents Tab - Requesting a Document From Another Group

In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...

• Group: KB User's Guide
• Views this week: 79
• Total views: 30171

ID: 43054

KB User's Guide - Documents Tab - Editing an Existing Doc

This document explains how to edit published (i.e., Active) or draft (i.e., In Progress, In Review, or Inactive) documents.

• Group: KB User's Guide
• Views this week: 72
• Total views: 31145

ID: 5252

KB User's Guide - Documents Tab - Changing a Document's Status to "Deleted"

Sometimes you may want to delete a document that is no longer necessary or that was created in error. Before moving forward, please consider the document retention policies of your KB Group and that of your institution.

• Group: KB User's Guide
• Views this week: 114
• Total views: 30751

ID: 5724

KB User's Guide - Documents Tab - Batch Transfer

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

• Group: KB User's Guide
• Views this week: 116
• Total views: 39449

ID: 29768

KB User's Guide - Documents Tab - Batch Access Change

This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.

• Group: KB User's Guide
• Views this week: 67
• Total views: 11415

ID: 111814

KB User's Guide - Documents Tab - Using the Batch Tool Search

This document will show KB Admins how to search for multiple documents in support of making batch changes.

• Group: KB User's Guide
• Views this week: 60
• Total views: 31301

ID: 111812

KB User's Guide - Documents Tab - Restoring a deleted document

Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.

• Group: KB User's Guide
• Views this week: 79
• Total views: 26112

ID: 20682

KB User's Guide - Documents Tab - Batch Update

This document will show KB Admins how to efficiently update documents. The Batch Update Tool options include all fields in the document editor not related to document access.

• Group: KB User's Guide
• Views this week: 101
• Total views: 12626

ID: 111813

KB User's Guide - Documents Tab - Dynamic Content Replacement

In this document, we will review a feature that allows you to replace part(s) of the original content (of a document owned by another KB subsite) with your own preferred text/or images.

• Group: KB User's Guide
• Views this week: 75
• Total views: 30008

ID: 36831