KnowledgeBase User's Guide Search Results

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 89
• Total views: 39113

ID: 13301

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 69
• Total views: 4310

ID: 127188

KB User's Guide - API - Available APIs

This document outlines all of the currently available APIs for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 83
• Total views: 26764

ID: 71945

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 111
• Total views: 861

ID: 135986

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.

• Group: KB User's Guide
• Views this week: 142
• Total views: 33679

ID: 43893

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 144
• Total views: 29992

ID: 36826

KB User's Guide - Documents Tab - Document Style Guidelines

This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...

• Group: KB User's Guide
• Views this week: 212
• Total views: 59827

ID: 5304

KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons

This document describes the buttons found in the TinyMCE editor and their functions.

• Group: KB User's Guide
• Views this week: 366
• Total views: 13579

ID: 114924

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Description of HTML editor buttons in KB Admin Tools

• Group: KB User's Guide
• Views this week: 95
• Total views: 143927

ID: 14927

KB User's Guide - Introduction to the TinyMCE Editor

This document will serve as a landing page for help and support information on the new WYSIWYG editor for the KB, TinyMCE.

• Group: KB User's Guide
• Views this week: 78
• Total views: 11296

ID: 114570

KB User's Guide - Documents Tab - Document Flow Chart

This flow chart is intended to give a quick overview of the process of creating, sharing, reviewing and editing KB documents.

• Group: KB User's Guide
• Views this week: 122
• Total views: 45015

ID: 8531

KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics

A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...

• Group: KB User's Guide
• Views this week: 130
• Total views: 43614

ID: 5344

KB User's Guide - Settings Tab - Customize your site layout and appearance

This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 110
• Total views: 5215

ID: 123954

KB User's Guide - Users Tab - User Access Groups and Limited Access Groups

This document describes how to set up and use User Access Groups and Limited Access Groups.

• Group: KB User's Guide
• Views this week: 97
• Total views: 37601

ID: 6691

KB User's Guide - Users Tab - Adding a User

This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...

• Group: KB User's Guide
• Views this week: 135
• Total views: 46799

ID: 5338

KB User's Guide - Documents Tab - How To View Revision History

This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.

• Group: KB User's Guide
• Views this week: 83
• Total views: 31229

ID: 6534

KB User's Guide - Documents Tab - Import & Export

The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...

• Group: KB User's Guide
• Views this week: 95
• Total views: 31995

ID: 5249

KB User's Guide - Documents Tab - How to Create and Publish a Document

This document explains how to create a new document using the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 148
• Total views: 51925

ID: 5235

KB User's Guide - Settings Tab - Searching / Sorting Options

KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.

• Group: KB User's Guide
• Views this week: 75
• Total views: 32169

ID: 5342

KB User's Guide - News Tab - Viewing News Items

This document explains how to view News items in the KB Admin Tools and on your live site(s).

• Group: KB User's Guide
• Views this week: 59
• Total views: 27356

ID: 5285