KnowledgeBase User's Guide Search Results

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 68
• Total views: 4309

ID: 127188

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 89
• Total views: 39113

ID: 13301

KB User Group Meeting

Content module for the annual KB User Group Meeting

• Group: KB User's Guide
• Views this week: 57
• Total views: 81655

ID: 111695

KB User's Guide - Settings Tab - Site Footers

This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.

• Group: KB User's Guide
• Views this week: 55
• Total views: 2039

ID: 131542

KB User's Guide - General Info - XML (RSS) Display Options

The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...

• Group: KB User's Guide
• Views this week: 102
• Total views: 39531

ID: 15136

About the KnowledgeBase

Why not the KB?

• Group: KB User's Guide
• Views this week: 497
• Total views: 209741

ID: 3

KB User's Guide - News Tab - News Creating/ Editing Form Fields

This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...

• Group: KB User's Guide
• Views this week: 98
• Total views: 33412

ID: 5270

KB User's Guide - News Tab - Editing News Items

This document explains how to edit an already exsiting news item.

• Group: KB User's Guide
• Views this week: 68
• Total views: 26627

ID: 5284

What is the KnowledgeBase?

The KnowledgeBase is a system for documenting and maintaining information for your staff and customers. The KnowledgeBase is made up of many documents containing a wide variety of information.

• Group: KB User's Guide
• Views this week: 63
• Total views: 19217

ID: 13905

KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites

This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.

• Group: KB User's Guide
• Views this week: 69
• Total views: 28283

ID: 20690

KB User's Guide - Documents Tab - Document Information Table Live Site

The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.

• Group: KB User's Guide
• Views this week: 93
• Total views: 12549

ID: 112060

KB User's Guide - General Info - KB Features

An introduction to the features of the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 80
• Total views: 25274

ID: 24584

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.

• Group: KB User's Guide
• Views this week: 96
• Total views: 35900

ID: 52046

KB User's Guide - General Info - Overview of Roles and Responsibilities

This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...

• Group: KB User's Guide
• Views this week: 101
• Total views: 34011

ID: 61982

KB User's Guide - General Info - Topics Search on the Live Sites

This document describes how the topic dropdown affects the search functionality on the live sites.

• Group: KB User's Guide
• Views this week: 70
• Total views: 26805

ID: 15405

KB User's Guide - General Info - Live Search Results Screen and Its Features

After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...

• Group: KB User's Guide
• Views this week: 136
• Total views: 36788

ID: 15404

KB User's Guide - General Info - Quick Search Options

Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...

• Group: KB User's Guide
• Views this week: 70
• Total views: 29935

ID: 36726

KB User's Guide - General Info - Internal and External Live Sites

This document will discuss the differences in the appearance of live KnowledgeBase sites.

• Group: KB User's Guide
• Views this week: 63
• Total views: 26517

ID: 22400

KB User's Guide - General Info - Checking KB Documents for Accessibility

This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.

• Group: KB User's Guide
• Views this week: 89
• Total views: 28873

ID: 85611

KB User's Guide - General Info - How to Hide Topic Breadcrumbs

This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.

• Group: KB User's Guide
• Views this week: 62
• Total views: 10995

ID: 112059