KnowledgeBase User's Guide Search Results

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

Group: KB User's Guide
Views this week: 86
Total views: 39110

ID: 13301

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

Group: KB User's Guide
Views this week: 68
Total views: 4309

ID: 127188

KB User's Guide - API - Available APIs

Last updated on 2024-04-15

This document outlines all of the currently available APIs for the KnowledgeBase.

Group: KB User's Guide
Views this week: 82
Total views: 26763

ID: 71945

KB User's Guide - Understanding Access to Documents

Last updated on 2024-03-25

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

Group: KB User's Guide
Views this week: 111
Total views: 861

ID: 135986

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

Last updated on 2023-10-18

The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.

Group: KB User's Guide
Views this week: 142
Total views: 33679

ID: 43893

KB User's Guide - Explanation of User Types and Access Levels

Last updated on 2021-12-17

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

Group: KB User's Guide
Views this week: 143
Total views: 29991

ID: 36826

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Last updated on 2024-03-01

Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.

Group: KB User's Guide
Views this week: 91
Total views: 26706

ID: 15355

KnowledgeBase Search Tips

Last updated on 2023-12-19

This document gives an overview of how to effectively use the Search function of your KnowledgeBase.

Group: KB User's Guide
Views this week: 129
Total views: 129821

ID: 14

KB User's Guide - General Info - KnowledgeBase Search Tips

Last updated on 2023-07-24

This document gives an overview of how to effectively use the Search function in the KB Live Site(s).

Group: KB User's Guide
Views this week: 68
Total views: 26114

ID: 44333

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

Group: KB User's Guide
Views this week: 116
Total views: 39449

ID: 29768

Knowledgebase User's Guide - Sensitive and Restricted Data Policy

Last updated on 2023-08-25

The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.

Group: KB User's Guide
Views this week: 70
Total views: 2503

ID: 127184

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-08-08

Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

Group: KB User's Guide
Views this week: 161
Total views: 4881

ID: 129206

About the KnowledgeBase

Last updated on 2023-07-25

Why not the KB?

Group: KB User's Guide
Views this week: 496
Total views: 209740

ID: 3

2020 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-07-13

Please see session descriptions for our 2020 KB User Group Meeting below.

Group: KB User's Guide
Views this week: 117
Total views: 15924

ID: 104232

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2022-09-01

Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

Group: KB User's Guide
Views this week: 0
Total views: 2060

ID: 119485

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25

Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.

Group: KB User's Guide
Views this week: 52
Total views: 14586

ID: 112194

What is the KnowledgeBase?

Last updated on 2022-07-06

The KnowledgeBase is a system for documenting and maintaining information for your staff and customers. The KnowledgeBase is made up of many documents containing a wide variety of information.

Group: KB User's Guide
Views this week: 63
Total views: 19217

ID: 13905