KB User's Guide - API - Connecting to the Internal API [Campus login required]
Last updated on 2024-04-12
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.- Group: KB User's Guide
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KB User's Guide - API - Accessing the Private API
Last updated on 2024-04-12
This document explains how to obtain and API token and connect to the KB's Private API layer following the provisioning of your OAuth account.- Group: KB User's Guide
- Views this week: 71
- Total views: 18744
KB User's Guide - API - Setting Up an Internal API Account [Campus login required]
Last updated on 2024-04-12
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.- Group: KB User's Guide
- Views this week: 0
- Total views: 18200
KB User’s Guide - Settings Tab - Apply a custom homepage layout
Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.- Group: KB User's Guide
- Views this week: 179
- Total views: 4224
KB User's Guide - Settings Tab - Customize your site layout and appearance
Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 110
- Total views: 5215
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2023-08-28
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 63
- Total views: 10996
KB User's Guide - Settings Tab - Menus
Last updated on 2023-08-24
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.- Group: KB User's Guide
- Views this week: 177
- Total views: 63102
KB User's Guide - Documents Tab - Default Keywords
Last updated on 2023-08-17
This document explains how to create default keywords that both authors and admins can apply to each document.- Group: KB User's Guide
- Views this week: 77
- Total views: 26410
About the KnowledgeBase
Last updated on 2023-07-25
Why not the KB?- Group: KB User's Guide
- Views this week: 500
- Total views: 209744
KB User's Guide - Documents Tab - Manually Enterable KB Custom classes
Last updated on 2023-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.- Group: KB User's Guide
- Views this week: 67
- Total views: 19529
KB User's Guide - General Info - View Your Institution Sitemap
Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...- Group: KB User's Guide
- Views this week: 116
- Total views: 26822
KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links
Last updated on 2023-06-27
This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.- Group: KB User's Guide
- Views this week: 75
- Total views: 26586
KB User's Guide - Documents Tab - LastUpdater filter
Last updated on 2023-06-12
The Last Updater filtering option is ideal for KB groups where most authors are submitting activation requests, as opposed to authors activating documents themselves. By selecting the LastUpdater column display, you may display the username of the ...- Group: KB User's Guide
- Views this week: 55
- Total views: 23770
KB User's Guide - Documents Tab - Audiences
Last updated on 2023-06-01
Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...- Group: KB User's Guide
- Views this week: 115
- Total views: 29908
KB User's Guide - Home Tab - My Profile
Last updated on 2023-02-28
The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...- Group: KB User's Guide
- Views this week: 129
- Total views: 31391
KB User's Guide - Documents Tab - KB Custom Class Names
Last updated on 2022-12-08
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...- Group: KB User's Guide
- Views this week: 86
- Total views: 22289
KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools
Last updated on 2022-03-08
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.- Group: KB Process
- Views this week: 47
- Total views: 5851
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