KnowledgeBase User's Guide Search Results

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05

This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...

Group: KB User's Guide
Views this week: 133
Total views: 46797

ID: 5338

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

Group: KB User's Guide
Views this week: 510
Total views: 128268

ID: 5238

KB User's Guide - Documents Tab - KB Custom Class Names

Last updated on 2022-12-08

This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...

Group: KB User's Guide
Views this week: 86
Total views: 22289

ID: 36739

KB User's Guide - Documents Tab - Document Information Table Live Site

Last updated on 2022-08-25

The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.

Group: KB User's Guide
Views this week: 93
Total views: 12549

ID: 112060

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Last updated on 2022-07-20

Description of HTML editor buttons in KB Admin Tools

Group: KB User's Guide
Views this week: 95
Total views: 143927

ID: 14927

KB User's Guide - Users Tab - Batch Transfer Document Ownership

Last updated on 2024-03-05

This document explains how to transfer document ownership from one user to another via the Users tab.

Group: KB User's Guide
Views this week: 73
Total views: 28239

ID: 15193

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

Last updated on 2024-02-14

This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.

Group: KB User's Guide
Views this week: 64
Total views: 18383

ID: 92831

KB Users Guide - Documents Tab - Content Restriction Tags

Last updated on 2024-01-10

This document explains how to use the KB content restriction functions to prevent portions of a document from appearing on certain sites.

Group: KB User's Guide
Views this week: 71
Total views: 8604

ID: 114268

Authors [Glossary]

Last updated on 2024-01-08

yours, ours

Group: KB User's Guide
Views this week: 69
Total views: 23754

ID: 56835

KB User's Guide - General Info - Live Search Results Screen and Its Features

Last updated on 2023-12-05

After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...

Group: KB User's Guide
Views this week: 136
Total views: 36788

ID: 15404

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

Group: KB User's Guide
Views this week: 116
Total views: 39449

ID: 29768

KB User's Guide - Assessment Tab - Existing Questions

Last updated on 2023-07-13

From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.

Group: KB User's Guide
Views this week: 61
Total views: 27198

ID: 27228