Results: 1-15 of 15

KB User's Guide - API - Available APIs

Last updated on 2024-04-15
This document outlines all of the currently available APIs for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 84
  • Total views: 26765
ID: 71945

KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL

Last updated on 2023-07-27
This document will show you how to efficiently reference a collection of documents with a single URL.
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 32265
ID: 36926

KB User's Guide - Documents Tab - Custom URL Field

Last updated on 2023-04-26
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...
  • Group: KB User's Guide
  • Views this week: 78
  • Total views: 30472
ID: 52054

KB User's Guide - API - Site Banners

Last updated on 2024-05-10
This document provides information for the Site Banners API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 110
  • Total views: 20052
ID: 86187

KB User's Guide - API - News

Last updated on 2024-05-10
This document provides information in the News API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 99
  • Total views: 25041
ID: 71428

KB User's Guide - API - Articles

Last updated on 2024-05-10
This document provides information in the Articles API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 101
  • Total views: 29747
ID: 69510

KB User's Guide - Settings Tab - Content Modules

Last updated on 2024-03-05
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...
  • Group: KB User's Guide
  • Views this week: 120
  • Total views: 65803
ID: 60736

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 511
  • Total views: 128269
ID: 5238

KB User's Guide - Unique Keywords

Last updated on 2023-12-05
This document explains how to view a list of unique keywords used in your documents in the KB Admin Tools and on the live site.
  • Group: KB User's Guide
  • Views this week: 82
  • Total views: 25487
ID: 15229

KB User's Guide - Settings Tab - Quick Search Options and Menus

Last updated on 2023-12-05
Learn how to include Quick Search Options to your KB Site's Menu.
  • Group: KB User's Guide
  • Views this week: 93
  • Total views: 51035
ID: 24488

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

Last updated on 2023-08-25
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.
  • Group: KB User's Guide
  • Views this week: 86
  • Total views: 29149
ID: 11800

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

Last updated on 2023-08-08
KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.
  • Group: KB User's Guide
  • Views this week: 114
  • Total views: 34169
ID: 15406

KB User's Guide - Home Tab - Upload Profile Photo

Last updated on 2023-07-13
Help your colleagues match a name to a face by uploading a profile photo. This document will show you how to upload a photo that you have in your files or that is accessible by a url.
  • Group: KB User's Guide
  • Views this week: 99
  • Total views: 29980
ID: 6277

KB User's Guide - General Info - View Your Institution Sitemap

Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...
  • Group: KB User's Guide
  • Views this week: 116
  • Total views: 26822
ID: 55719

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.
  • Group: KB User's Guide
  • Views this week: 67
  • Total views: 27148
ID: 52086

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