KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire
Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...- Group: KB User's Guide
- Views this week: 86
- Total views: 39110
Knowledgebase User's Guide - Contact and Support Information
Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 68
- Total views: 4309
KB User's Guide - API - Available APIs
Last updated on 2024-04-15
This document outlines all of the currently available APIs for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 82
- Total views: 26763
KB User's Guide - Understanding Access to Documents
Last updated on 2024-03-25
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...- Group: KB User's Guide
- Views this week: 111
- Total views: 861
KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content
Last updated on 2023-10-18
The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.- Group: KB User's Guide
- Views this week: 142
- Total views: 33679
KB User's Guide - Explanation of User Types and Access Levels
Last updated on 2021-12-17
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.- Group: KB User's Guide
- Views this week: 143
- Total views: 29991
KB Users Guide - Documents Tab - "Recycle a Doc"
Last updated on 2024-05-15
Over time, your KB Admin may Purge documents in the Trash queue for recycling. This document will tell you how those with or without Publish rights may recycle a document,- Group: KB User's Guide
- Views this week: 85
- Total views: 23995
KB User's Guide - Documents Tab - Review Mode Button Descriptions
Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.- Group: KB User's Guide
- Views this week: 87
- Total views: 23445
KB User's Guide - API - Site Banners
Last updated on 2024-05-10
This document provides information for the Site Banners API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 109
- Total views: 20051
KB User's Guide - API - News
Last updated on 2024-05-10
This document provides information in the News API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 97
- Total views: 25039
KB User's Guide - API - Articles
Last updated on 2024-05-10
This document provides information in the Articles API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 100
- Total views: 29746
KB User's Guide - Settings Tab - Group Spaces Screen
Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.- Group: KB User's Guide
- Views this week: 71
- Total views: 26112
KB User's Guide - Documents Tab - Left Navigation Bar Links
Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools- Group: KB User's Guide
- Views this week: 149
- Total views: 51282
KB User's Guide - API - Connecting to the Internal API [Campus login required]
Last updated on 2024-04-12
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - API - Accessing the Private API
Last updated on 2024-04-12
This document explains how to obtain and API token and connect to the KB's Private API layer following the provisioning of your OAuth account.- Group: KB User's Guide
- Views this week: 69
- Total views: 18742
KB User's Guide - API - Setting Up an Internal API Account [Campus login required]
Last updated on 2024-04-12
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.- Group: KB User's Guide
- Views this week: 0
- Total views: 18200
KB User's Guide - Settings Tab - Notification Settings
Last updated on 2024-03-25
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.- Group: KB User's Guide
- Views this week: 76
- Total views: 30682
KB User's Guide - Introduction to the TinyMCE Editor
Last updated on 2024-03-25
This document will serve as a landing page for help and support information on the new WYSIWYG editor for the KB, TinyMCE.- Group: KB User's Guide
- Views this week: 77
- Total views: 11295
KB User's Guide - Training - Basic Administrator Training
Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.- Group: KB User's Guide
- Views this week: 74
- Total views: 24265
KB User's Guide - Documents Tab - Basic HTML Commands
Last updated on 2024-03-11
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.- Group: KB User's Guide
- Views this week: 97
- Total views: 42527
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